Availity incident

Multiple Payers - AETNA, 60054, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), MTAIN, BANNER HEALTH, BANNER HEALTH, ALLINA HEALTH - Multiple Transactions - Submitters of Real Time Eligibility, Claim Status Inquiry, and Referral Add & Inquiry transaction...

Notice Resolved View vendor source →

Availity experienced a notice incident on March 31, 2026 affecting AETNA and 60054 and 1 more component, lasting 61d 17h. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 09:12 PM UTC
Resolved
Jun 01, 2026, 03:01 PM UTC
Duration
61d 17h
Detected by Pingoru
Mar 31, 2026, 09:12 PM UTC

Affected components

AETNA60054BANNER HEALTHCORPORATE BENEFIT SERVICES OF AMERICA (CBSA)ALLINA HEALTHMTAIN

Update timeline

  1. scheduled Mar 31, 2026, 09:12 PM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.