Availity Outage History
Availity major outage · 48 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,936 incidents for Availity: 1,903 in the last 12 months and 854 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 292 | 602 of 602 (100%) |
Incidents, newest first
Notice January 2, 2026 HEALTH SERVICES FOR CHIILDREN WITH SPECIAL NEEDS - Claim Status Inquiry - To search for a claim, you must enter the exact service dates used on the claim. The Start Date and End Date must match the claim’s actual dates of service - broad date ranges or... 231d HEALTH SERVICES FOR CHIILDREN WITH SPECIAL NEEDS
Started Jan 02, 2026, 09:51 PM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified Jan 02, 2026, 09:51 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice December 23, 2025 TRICARE FOR LIFE - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable. 241d 17h TRICARE FOR LIFE
Started Dec 23, 2025, 05:09 AM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified Dec 23, 2025, 05:09 AM UTC
We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Dec 24, 2025, 07:08 AM UTC
We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice December 20, 2025 ACS BENEFIT SERVICES - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 244d 22h ACS BENEFIT SERVICES
Started Dec 20, 2025, 12:12 AM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- identified Dec 20, 2025, 12:12 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Notice December 19, 2025 HIGHMARK SENIOR HEALTH COMPANY - Professional Claims - Professional Claims transactions are currently unavailable. 245d 1h HIGHMARK SENIOR HEALTH COMPANY
Started Dec 19, 2025, 09:10 PM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- identified Dec 19, 2025, 09:10 PM UTC
We are seeing Professional Claims transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Notice December 18, 2025 TRICARE WEST - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable. 246d TRICARE WEST
Started Dec 18, 2025, 10:25 PM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Dec 18, 2025, 10:25 PM UTC
We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 25, 2026, 10:14 AM UTC
We are seeing Claim Status Inquiry transactions failing with AV07 errors. Customers are receiving 999 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice November 21, 2025 MAINE COMMUNITY HEALTH OPTIONS - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable. 163d 7h MAINE COMMUNITY HEALTH OPTIONS
Started Nov 21, 2025, 04:39 PM UTC· resolved May 03, 2026, 11:54 PM UTC
- identified Nov 21, 2025, 04:39 PM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 03, 2026, 11:54 PM UTC
This incident has been resolved.
Notice November 21, 2025 MOLINA HEALTHCARE OHIO - Multiple Transactions - Attention Medicaid Providers: The fax line for authorization submissions will be discontinued on January 1st, 2026. Please submit all authorizations through Availity. 273d 6h MOLINA HEALTHCARE OHIO
Started Nov 21, 2025, 04:16 PM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- identified Nov 21, 2025, 04:16 PM UTC
We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Notice November 14, 2025 Multiple Payers - MOLINA ILLINOIS, MOLINA HEALTHCARE SOUTH CAROLINA, MOLINA HEALTHCARE MICHIGAN, SENIOR WHOLE HEALTH MASSACHUSETTS - Multiple Transactions - Attention Medicaid Providers: The fax line for authorization submissions will be discontinued o... 280d 4h MOLINA HEALTHCARE MICHIGAN, MOLINA HEALTHCARE SOUTH CAROLINA, SENIOR WHOLE HEALTH MASSACHUSETTS, MOLINA ILLINOIS
Started Nov 14, 2025, 06:08 PM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified Nov 14, 2025, 06:08 PM UTC
We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Nov 14, 2025, 06:20 PM UTC
We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Nov 21, 2025, 03:55 PM UTC
We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Nov 21, 2025, 04:14 PM UTC
We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice October 19, 2025 PREMERA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 306d 13h PREMERA
Started Oct 19, 2025, 08:36 AM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- identified Oct 19, 2025, 08:36 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Notice October 9, 2025 MISSISSIPPI MEDICAID - 2 - Claim Status Inquiry transactions are currently unavailable. 199d 23h MISSISSIPPI MEDICAID
Started Oct 09, 2025, 06:52 AM UTC· resolved Apr 27, 2026, 06:31 AM UTC
- monitoring Oct 09, 2025, 06:52 AM UTC
We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 27, 2026, 06:31 AM UTC
This incident has been resolved.
Notice September 30, 2025 Multiple Payers - CENTRAL HEALTH MEDICARE PLAN, PASSPORT HEALTH PLAN BY MOLINA HEALTHCARE, SENIOR WHOLE HEALTH MASSACHUSETTS, SENIOR WHOLE HEALTH NEW YORK - 2 - If you can’t find a submitted claim, please allow up to 5 business days for it to appear. I... 325d 11h PASSPORT HEALTH PLAN BY MOLINA HEALTHCARE, SENIOR WHOLE HEALTH MASSACHUSETTS, SENIOR WHOLE HEALTH NEW YORK, CENTRAL HEALTH MEDICARE PLAN
Started Sep 30, 2025, 11:21 AM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- monitoring Sep 30, 2025, 11:21 AM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice September 26, 2025 HCSC - Multiple Transactions - IMPORTANT for Behavioral Health and Substance Abuse Providers: Choose “Behavioral Health Inpatient and Outpatient” in the Request Type drop-down. Completing the Clinical Questionnaire presented within this flow is manda... 329d 2h
Started Sep 26, 2025, 07:21 PM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- monitoring Sep 26, 2025, 07:21 PM UTC
We are seeing Behavioral Health PreAuth, Behavioral Health Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Notice September 26, 2025 Multiple Payers - WELLCARE HEALTH PLANS, CENPATICO BEHAVIORAL HEALTH, CENTENE CORPORATION - Multiple Transactions - Attention Ohio and Pennsylvania Providers (Effective 10/1/25), and Oregon and Texas Providers (Effective 7/1/25): Wellcare/Wellcare by A... 270d 23h WELLCARE HEALTH PLANS, CENPATICO BEHAVIORAL HEALTH, CENTENE CORPORATION
Started Sep 26, 2025, 06:12 PM UTC· resolved Jun 24, 2026, 06:06 PM UTC
- monitoring Sep 26, 2025, 06:12 PM UTC
We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Jun 24, 2026, 06:06 PM UTC
This incident has been resolved.
Notice September 26, 2025 BCSCC - 2 - Claim Status Inquiry transactions are currently unavailable. 329d 17h BCSCC
Started Sep 26, 2025, 05:09 AM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- monitoring Sep 26, 2025, 05:09 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Notice September 25, 2025 CENTENE - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Detailed Auth/Referral transactions are experiencing intermittent failures. 271d 22h SUPERIOR HEALTHPLAN, MANAGED HEALTH SERVICES - WI, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN and 20 more
Started Sep 25, 2025, 07:55 PM UTC· resolved Jun 24, 2026, 06:00 PM UTC
- monitoring Sep 25, 2025, 07:55 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Detailed Auth/Referral transactions failing with AAA*42/timeout errors. Customers are receiving AAA*42/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 24, 2026, 06:00 PM UTC
This incident has been resolved.
Notice September 10, 2025 Wellcare - Multiple Transactions - Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions are currently unavailable. 345d Wellcare
Started Sep 10, 2025, 10:16 PM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- monitoring Sep 10, 2025, 10:16 PM UTC
We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Notice September 10, 2025 WELLCARE - Multiple Transactions - Attention WellCare Providers: Medical pharmacy requests require drug name/HCPCS code, dose, frequency, length of treatment, new start or continuation, whether this is a buy and bill request, and details of any previou... 345d WELLCARE HEALTH PLANS
Started Sep 10, 2025, 10:03 PM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- monitoring Sep 10, 2025, 10:03 PM UTC
We are seeing Auth Submission, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, Authorization Notes and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- monitoring Sep 11, 2025, 06:02 PM UTC
We are seeing Auth Submission, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, Authorization Notes and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Notice September 5, 2025 ANTHEMDENTAL - 2 - Claim Status Inquiry transactions are experiencing intermittent failures. 350d 6h ANTHEMDENTAL
Started Sep 05, 2025, 04:00 PM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- monitoring Sep 05, 2025, 04:00 PM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Notice September 5, 2025 HOMETOWN HEALTH NETWORK - 2 - Claim Status Inquiry B2B transactions are currently unavailable. 350d 6h HOMETOWN HEALTH NETWORK
Started Sep 05, 2025, 03:44 PM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- monitoring Sep 05, 2025, 03:44 PM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Notice August 27, 2025 60054 - Multiple Transactions - Aetna providers may encounter error messages or unexpected results when attempting to view or submit transactions. We are aware of this issue and working to resolve. 359d 9h
Started Aug 27, 2025, 01:13 PM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- monitoring Aug 27, 2025, 01:13 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, Fee Schedule and Claim Status Inquiry transactions failing with errors. Customers are receiving XXXX errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Notice August 26, 2025 FL MEDICAID - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 360d
Started Aug 26, 2025, 09:46 PM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- monitoring Aug 26, 2025, 09:46 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Notice August 24, 2025 BCMIC00210I - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 362d 12h
Started Aug 24, 2025, 10:18 AM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- monitoring Aug 24, 2025, 10:18 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Notice August 24, 2025 PRHTH - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 362d 22h
Started Aug 24, 2025, 12:20 AM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- monitoring Aug 24, 2025, 12:20 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Critical August 20, 2025 PUBLIC EMPLOYEES HEALTH PLAN (PEHP) 366d 21h PUBLIC EMPLOYEES HEALTH PLAN (PEHP)
Started Aug 20, 2025, 01:05 AM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- monitoring Aug 20, 2025, 01:05 AM UTC
Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.
Critical August 20, 2025 ANTHEM BCBS DENTAL 366d 21h ANTHEM BCBS DENTAL
Started Aug 20, 2025, 01:05 AM UTC· resolved Aug 21, 2026, 10:21 PM UTC
- monitoring Aug 20, 2025, 01:05 AM UTC
Claim Status Inquiry transactions are experiencing intermittent failures.
- resolved Aug 21, 2026, 10:21 PM UTC
This incident has been resolved.