Availity incident

WELLCARE - Multiple Transactions - Providers requesting services for New Jersey members: Please be sure to select the correct payer name (WELLCARE NEW JERSEY) from the New Jersey region to avoid processing delays.

Availity experienced a notice incident on February 5, 2026 affecting Wellcare and WELLCARE HEALTH PLANS, lasting 197d 6h. The incident has been resolved; the full update timeline is below.

Started: Feb 05, 2026, 04:23 PM UTC
Resolved: Aug 21, 2026, 10:25 PM UTC
Duration: 197d 6h
Detected by Pingoru: Feb 05, 2026, 04:23 PM UTC

Affected components

WellcareWELLCARE HEALTH PLANS

Update timeline

identified Feb 05, 2026, 04:23 PM UTC

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
identified Feb 17, 2026, 11:46 AM UTC

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
identified Feb 18, 2026, 08:41 PM UTC

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
identified Feb 21, 2026, 12:31 AM UTC

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.