Availity incident
WELLCARE - Multiple Transactions - Providers requesting services for New Jersey members: Please be sure to select the correct payer name (WELLCARE NEW JERSEY) from the New Jersey region to avoid processing delays.
Availity is currently experiencing a notice incident affecting Wellcare and WELLCARE HEALTH PLANS, which began 133d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Feb 05, 2026, 04:23 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Feb 17, 2026, 11:46 AM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Feb 18, 2026, 08:41 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Feb 21, 2026, 12:31 AM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.