Availity incident
BCBSIL COMMUNITY HEALTH PLANS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.
Availity experienced a notice incident on January 27, 2026 affecting BCBSIL COMMUNITY HEALTH PLANS, lasting 89d 17h. The incident has been resolved; the full update timeline is below.
Affected components
BCBSIL COMMUNITY HEALTH PLANS
Update timeline
- identified Jan 27, 2026, 01:15 PM UTC
We are seeing Claim Status Inquiry transactions failing with timeout/No Response Received errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 27, 2026, 06:32 AM UTC
This incident has been resolved.