Availity incident

HAPMC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on March 19, 2026 affecting HAPMC, lasting 31d 10h. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 07:50 PM UTC
Resolved
Apr 20, 2026, 06:44 AM UTC
Duration
31d 10h
Detected by Pingoru
Mar 19, 2026, 07:50 PM UTC

Affected components

HAPMC

Update timeline

  1. identified Mar 19, 2026, 07:50 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 06:44 AM UTC

    This incident has been resolved.