Availity incident
TRICARE EAST - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.
Affected components
Update timeline
- identified Feb 15, 2026, 08:07 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Mar 05, 2026, 02:57 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Blank Response/E1:484 errors. Customers are receiving VT05_035/AR02/E1:484 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 07:11 AM UTC
This incident has been resolved.
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