Availity incident

BCBSIL COMMUNITY HEALTH PLANS - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on February 12, 2026 affecting BCBSIL COMMUNITY HEALTH PLANS, lasting 66d 13h. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 05:38 PM UTC
Resolved
Apr 20, 2026, 07:14 AM UTC
Duration
66d 13h
Detected by Pingoru
Feb 12, 2026, 05:38 PM UTC

Affected components

BCBSIL COMMUNITY HEALTH PLANS

Update timeline

  1. identified Feb 12, 2026, 05:38 PM UTC

    We are seeing HCSR Outpatient Auth transactions failing with AV07 errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Mar 05, 2026, 03:27 PM UTC

    We are seeing HCSR Outpatient Auth transactions failing with Invalid Response errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved Apr 20, 2026, 07:14 AM UTC

    This incident has been resolved.