Availity incident

CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, March 31st from 4:00:00 PM EDT through 7:00:00 PM EDT Tuesday, March 31st.

Notice Ongoing View vendor source →
Started
Mar 31, 2026, 09:49 PM UTC
Resolved
Ongoing
Duration
● 33d 3h
Detected by Pingoru
Mar 31, 2026, 09:49 PM UTC

Affected components

HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA

Update timeline

  1. scheduled Mar 31, 2026, 09:49 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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