Availity incident

BCBSND_NEXTBLUE - Pharmacy Prior Authorization - The NextBlue prior authorization platform is currently experiencing technical issues. Please use the fax submission process outlined on the NextBlue Provider website until further notice.

Availity experienced a notice incident on February 27, 2026 affecting BCBSND_NEXTBLUE, lasting 175d 6h. The incident has been resolved; the full update timeline is below.

Started: Feb 27, 2026, 04:10 PM UTC
Resolved: Aug 21, 2026, 10:20 PM UTC
Duration: 175d 6h
Detected by Pingoru: Feb 27, 2026, 04:10 PM UTC

Affected components

BCBSND_NEXTBLUE

Update timeline

identified Feb 27, 2026, 04:10 PM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
identified Mar 05, 2026, 05:30 PM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
resolved Aug 21, 2026, 10:20 PM UTC

This incident has been resolved.