Availity incident
HEALTH PLAN OF UPPER OHIO VALLEY - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Availity experienced a notice incident on March 21, 2026 affecting HEALTH PLAN OF UPPER OHIO VALLEY, lasting 107d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 21, 2026, 03:47 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 06, 2026, 04:18 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Payer already written up There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 06, 2026, 05:17 AM UTC
This incident has been resolved.