Availity incident

KSRHI - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on February 9, 2026 affecting KSRHI, lasting 121d 23h. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2026, 06:47 PM UTC
Resolved
Jun 11, 2026, 06:17 PM UTC
Duration
121d 23h
Detected by Pingoru
Feb 09, 2026, 06:47 PM UTC

Affected components

KSRHI

Update timeline

  1. identified Feb 09, 2026, 06:47 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.