Availity incident

BCBS NEW YORK WESTERN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting BCBS NEW YORK WESTERN, which began 120d ago. The vendor's full update timeline is below.

Started
Jan 17, 2026, 06:44 AM UTC
Resolved
Ongoing
Duration
● 119d 20h
Detected by Pingoru
Jan 17, 2026, 06:44 AM UTC

Affected components

BCBS NEW YORK WESTERN

Update timeline

  1. identified Jan 17, 2026, 06:44 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.