Availity incident
BCBS NEW YORK WESTERN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Availity experienced a notice incident on January 17, 2026 affecting BCBS NEW YORK WESTERN, lasting 143d 18h. The incident has been resolved; the full update timeline is below.
Affected components
BCBS NEW YORK WESTERN
Update timeline
- identified Jan 17, 2026, 06:44 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.