Availity incident

BCBS NEW YORK WESTERN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on January 17, 2026 affecting BCBS NEW YORK WESTERN, lasting 216d 15h. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2026, 06:44 AM UTC
Resolved
Aug 21, 2026, 10:20 PM UTC
Duration
216d 15h
Detected by Pingoru
Jan 17, 2026, 06:44 AM UTC

Affected components

BCBS NEW YORK WESTERN

Update timeline

  1. identified Jan 17, 2026, 06:44 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Aug 21, 2026, 10:20 PM UTC

    This incident has been resolved.