Availity incident

Multiple Payers - DENVER HEALTH MEDICAL PLAN, DENHP, CALOPTIMA, MERITAIN HEALTH, MEDICAID MICHIGAN, MEDICAID MICHIGAN, PACIFICSOURCE MEDICARE, PACIFICSOURCE COMMUNITY SOLUTIONS, COMPSYCH, Cook Children's Health Plan, MedStar Health Plan, MGDCA, MASHP, ...

Notice Resolved View vendor source →

Availity experienced a notice incident on March 25, 2026 affecting HAPMC and HLTPM and 1 more component, lasting 115d 11h. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2026, 12:46 PM UTC
Resolved
Jul 18, 2026, 11:49 PM UTC
Duration
115d 11h
Detected by Pingoru
Mar 25, 2026, 12:46 PM UTC

Affected components

HAPMCHLTPMMEDICAID MICHIGANDENVER HEALTH MEDICAL PLANDENHPCALOPTIMAMERITAIN HEALTHPACIFICSOURCE MEDICAREPACIFICSOURCE COMMUNITY SOLUTIONSCOMPSYCH

Update timeline

  1. identified Mar 25, 2026, 12:46 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/AV07/timeout/No Response Received errors. Customers are receiving AAA*42/AV07/VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Jul 18, 2026, 11:49 PM UTC

    This incident has been resolved.