Availity Outage History
Availity major outage · 44 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,930 incidents for Availity: 1,897 in the last 12 months and 848 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 286 | 598 of 598 (100%) |
Incidents, newest first
Notice June 23, 2026 ANTHEMDENTAL - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 7h 13m ANTHEMDENTAL
Started Jun 23, 2026, 12:14 AM UTC· resolved Jun 23, 2026, 07:27 AM UTC
- identified Jun 23, 2026, 12:14 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 23, 2026, 07:27 AM UTC
This incident has been resolved.
Notice June 22, 2026 Multiple Payers - HUMANA, HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, CompBenefits, Humana Dental Non Claims, 95092, CAREPLUS - Multiple Transactions - Authorization and Referral transactions will be unavailable from Fri, 6/26/... 31d 22h HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE and 4 more
Started Jun 22, 2026, 08:39 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 22, 2026, 08:39 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 22, 2026 Multiple Payers - DEAN HEALTH PLANS, MEDICAHEALTHPLANS, MEDICA IFB, MEDICA GOVERNMENT PROGRAMS, MEDICA (UNITEDHEALTHCARE), Prevea360 - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Outpatient Auth, Health Care Ser... 3h 34m DEAN HEALTH PLANS, MEDICAHEALTHPLANS, MEDICA IFB, MEDICA GOVERNMENT PROGRAMS and 2 more
Started Jun 22, 2026, 03:23 PM UTC· resolved Jun 22, 2026, 06:58 PM UTC
- identified Jun 22, 2026, 03:23 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Outpatient Auth, Health Care Services Inquiry and HCSR Inpatient Auth transactions failing with Timeout/Invalid Response/No Response Received errors. Customers are receiving AV01/AV07/VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 22, 2026, 06:58 PM UTC
This incident has been resolved.
Notice June 22, 2026 BLUESHIELD CA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1d 6h BLUESHIELD CA
Started Jun 22, 2026, 08:28 AM UTC· resolved Jun 23, 2026, 03:25 PM UTC
- identified Jun 22, 2026, 08:28 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jun 23, 2026, 03:25 PM UTC
This incident has been resolved.
Notice June 22, 2026 ZING HEALTH - 270 - Claim Status Inquiry B2B transactions are currently unavailable. – ZING HEALTH
Started Jun 22, 2026, 06:37 AM UTC· resolved Jun 22, 2026, 06:37 AM UTC
- resolved Jun 22, 2026, 06:37 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: As of 6/22/2026, 12:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 22, 2026 GOLDEN RULE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 2h 53m GOLDEN RULE
Started Jun 22, 2026, 05:53 AM UTC· resolved Jun 22, 2026, 08:47 AM UTC
- identified Jun 22, 2026, 05:53 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 22, 2026, 08:47 AM UTC
This incident has been resolved.
Notice June 22, 2026 Multiple Payers - PREMERA, BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA), OTHER BLUE PLANS-PREMERA BLUE CROSS, PREMERA BLUE CROSS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 2h 45m PREMERA, PREMERA BLUE CROSS, BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA), OTHER BLUE PLANS-PREMERA BLUE CROSS
Started Jun 22, 2026, 03:57 AM UTC· resolved Jun 22, 2026, 06:42 AM UTC
- identified Jun 22, 2026, 03:57 AM UTC
We are seeing 270 transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Jun 22, 2026, 06:42 AM UTC
This incident has been resolved.
Notice June 21, 2026 Multiple Payers - TRICARE EAST, TRICARE WEST - ALL - Due to scheduled maintenance all 27X transactions will be unavailable Sunday, June 21st from 3:00:00 PM EDT through 10:00:00 PM EDT Sunday, June 21st. 33d 10h TRICARE WEST, TRICARE EAST
Started Jun 21, 2026, 08:38 AM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 21, 2026, 08:39 AM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 21, 2026 Multiple Payers - TRIPLE S, TRIPLE-S ADVANTAGE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 32d 20h TRIPLE S, TRIPLE-S ADVANTAGE
Started Jun 21, 2026, 08:31 AM UTC· resolved Jul 24, 2026, 05:15 AM UTC
- identified Jun 21, 2026, 08:31 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 20, 2026, 06:13 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 20, 2026, 06:14 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 24, 2026, 05:15 AM UTC
This incident has been resolved.
Notice June 21, 2026 WISCONSIN PHYSICIANS SERVICE INSURANCE CORPORATION - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 1d 2h WISCONSIN PHYSICIANS SERVICE INSURANCE CORPORATION
Started Jun 21, 2026, 07:52 AM UTC· resolved Jun 22, 2026, 10:00 AM UTC
- identified Jun 21, 2026, 07:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 22, 2026, 10:00 AM UTC
This incident has been resolved.
Notice June 21, 2026 Multiple Payers - WELLCARE HEALTH PLANS, WELLMARK BCBS (IOWA, SOUTH DAKOTA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 3h 32m WELLCARE HEALTH PLANS, WELLMARK BCBS (IOWA, SOUTH DAKOTA)
Started Jun 21, 2026, 06:30 AM UTC· resolved Jun 21, 2026, 10:03 AM UTC
- identified Jun 21, 2026, 06:30 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 21, 2026, 10:03 AM UTC
This incident has been resolved.
Notice June 21, 2026 Multiple Payers - HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED, SMARTDATASOLUTIONS RP063 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 2h HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED, SMARTDATASOLUTIONS RP063
Started Jun 21, 2026, 06:06 AM UTC· resolved Jun 22, 2026, 08:45 AM UTC
- identified Jun 21, 2026, 06:06 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT07_037 errors. Customers are receiving Invalid Response - org.apache.cxf.binding.soap.SoapFault: java.io.FileNotFoundException: /W/SmartDataSolutions/webapps/quickclaim/WEB-INF/lib/sds-attic-1.0.jar (Bad file descriptor) errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 22, 2026, 08:45 AM UTC
This incident has been resolved.
Notice June 21, 2026 GAMEDICAID - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 4h 13m GAMEDICAID
Started Jun 21, 2026, 02:59 AM UTC· resolved Jun 21, 2026, 07:13 AM UTC
- identified Jun 21, 2026, 02:59 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 21, 2026, 07:13 AM UTC
This incident has been resolved.
Notice June 21, 2026 Multiple Payers - ELDER, CIGNA, 62308 - ALL - Due to scheduled maintenance all transactions will be unavailable Saturday, June 20th from 3:00:00 PM EDT through 8:00:00 PM EDT Sunday, June 21st. 33d 16h ELDER, CIGNA, 62308
Started Jun 21, 2026, 02:54 AM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 21, 2026, 02:54 AM UTC
We are seeing all transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 20, 2026 GEISINGERDIRECT - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 13d 18h GEISINGERDIRECT
Started Jun 20, 2026, 10:37 AM UTC· resolved Jul 04, 2026, 04:54 AM UTC
- identified Jun 20, 2026, 10:37 AM UTC
We are seeing 270 transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 04, 2026, 04:54 AM UTC
This incident has been resolved.
Notice June 20, 2026 ALBUQUERQUE PUBLIC SCHOOLS - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 62d 12h ALBUQUERQUE PUBLIC SCHOOLS
Started Jun 20, 2026, 09:41 AM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jun 20, 2026, 09:41 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 20, 2026 Multiple Payers - AETNA BETTER HEALTH, MERCY CARE ARIZONA, AETNA BETTER HEALTH KENTUCKY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – MERCY CARE ARIZONA, AETNA BETTER HEALTH, AETNA BETTER HEALTH KENTUCKY
Started Jun 20, 2026, 06:17 AM UTC· resolved Jun 20, 2026, 06:17 AM UTC
- resolved Jun 20, 2026, 06:17 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: As of 6/20/2026, 2:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice June 20, 2026 SMARTDATASOLUTIONS RP063 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 16h 45m SMARTDATASOLUTIONS RP063
Started Jun 20, 2026, 05:35 AM UTC· resolved Jun 20, 2026, 10:20 PM UTC
- identified Jun 20, 2026, 05:35 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Empty Payload errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 20, 2026, 06:19 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Empty Payload errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 20, 2026, 10:20 PM UTC
This incident has been resolved.
Notice June 20, 2026 AETNA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 17h 1m AETNA
Started Jun 20, 2026, 05:16 AM UTC· resolved Jun 20, 2026, 10:18 PM UTC
- identified Jun 20, 2026, 05:16 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 20, 2026, 10:18 PM UTC
This incident has been resolved.
Notice June 20, 2026 HEALTHPARTNERS PENNSYLVANIA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 2d 4h HEALTHPARTNERS PENNSYLVANIA
Started Jun 20, 2026, 05:16 AM UTC· resolved Jun 22, 2026, 09:49 AM UTC
- identified Jun 20, 2026, 05:16 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Empty Payload errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 22, 2026, 09:49 AM UTC
This incident has been resolved.
Notice June 20, 2026 PARKLAND COMMUNITY HEALTH PLAN - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 17h 6m PARKLAND COMMUNITY HEALTH PLAN
Started Jun 20, 2026, 05:16 AM UTC· resolved Jun 20, 2026, 10:23 PM UTC
- identified Jun 20, 2026, 05:16 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving VT05_035 and AV01 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 20, 2026, 05:34 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving VT05_035 and AV01 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 20, 2026, 10:23 PM UTC
This incident has been resolved.
Notice June 20, 2026 HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, June 28th from 5:00:00 AM EDT through 7:00:00 AM EDT Sunday, June 28th. 34d 13h BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Jun 20, 2026, 05:16 AM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 20, 2026, 05:16 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 20, 2026 ST LUKES HEALTH PLAN INC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 23d 7h ST LUKES HEALTH PLAN INC
Started Jun 20, 2026, 02:45 AM UTC· resolved Jul 13, 2026, 09:47 AM UTC
- identified Jun 20, 2026, 02:45 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 13, 2026, 09:47 AM UTC
This incident has been resolved.
Notice June 20, 2026 PHYSICIANS HEALTH PLAN MID MICHIGAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 14d 3h PHYSICIANS HEALTH PLAN MID MICHIGAN
Started Jun 20, 2026, 01:53 AM UTC· resolved Jul 04, 2026, 05:43 AM UTC
- identified Jun 20, 2026, 01:53 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 04, 2026, 05:43 AM UTC
This incident has been resolved.
Notice June 20, 2026 Multiple Payers - WELL SENSE, EL PASO FIRST HEALTH PLANS - CHIP, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), 100347, GHI - GROUP HEALTH INC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 2d 20h WELL SENSE, EL PASO FIRST HEALTH PLANS - CHIP, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), 100347 and 1 more
Started Jun 20, 2026, 12:33 AM UTC· resolved Jun 22, 2026, 09:31 PM UTC
- identified Jun 20, 2026, 12:33 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 22, 2026, 03:06 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 22, 2026, 09:31 PM UTC
This incident has been resolved.