Availity incident

Multiple Payers - HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED, SMARTDATASOLUTIONS RP063 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 21, 2026 affecting HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED and SMARTDATASOLUTIONS RP063, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2026, 06:06 AM UTC
Resolved
Jun 22, 2026, 08:45 AM UTC
Duration
1d 2h
Detected by Pingoru
Jun 21, 2026, 06:06 AM UTC

Affected components

HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATEDSMARTDATASOLUTIONS RP063

Update timeline

  1. identified Jun 21, 2026, 06:06 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT07_037 errors. Customers are receiving Invalid Response - org.apache.cxf.binding.soap.SoapFault: java.io.FileNotFoundException: /W/SmartDataSolutions/webapps/quickclaim/WEB-INF/lib/sds-attic-1.0.jar (Bad file descriptor) errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 22, 2026, 08:45 AM UTC

    This incident has been resolved.