Availity incident

Multiple Payers - HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED, SMARTDATASOLUTIONS RP063 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED and SMARTDATASOLUTIONS RP063, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 21, 2026, 06:06 AM UTC
Resolved
Ongoing
Duration
● 1h 27m
Detected by Pingoru
Jun 21, 2026, 06:06 AM UTC

Affected components

HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATEDSMARTDATASOLUTIONS RP063

Update timeline

  1. identified Jun 21, 2026, 06:06 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT07_037 errors. Customers are receiving Invalid Response - org.apache.cxf.binding.soap.SoapFault: java.io.FileNotFoundException: /W/SmartDataSolutions/webapps/quickclaim/WEB-INF/lib/sds-attic-1.0.jar (Bad file descriptor) errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.