Availity incident
Multiple Payers - WELLCARE HEALTH PLANS, WELLMARK BCBS (IOWA, SOUTH DAKOTA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.
Availity experienced a notice incident on June 21, 2026 affecting WELLCARE HEALTH PLANS and WELLMARK BCBS (IOWA, SOUTH DAKOTA), lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
WELLCARE HEALTH PLANSWELLMARK BCBS (IOWA, SOUTH DAKOTA)
Update timeline
- identified Jun 21, 2026, 06:30 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 21, 2026, 10:03 AM UTC
This incident has been resolved.