Availity incident

GEISINGERDIRECT - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 20, 2026 affecting GEISINGERDIRECT, lasting 13d 18h. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2026, 10:37 AM UTC
Resolved
Jul 04, 2026, 04:54 AM UTC
Duration
13d 18h
Detected by Pingoru
Jun 20, 2026, 10:37 AM UTC

Affected components

GEISINGERDIRECT

Update timeline

  1. identified Jun 20, 2026, 10:37 AM UTC

    We are seeing 270 transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 04, 2026, 04:54 AM UTC

    This incident has been resolved.