Availity incident

ST LUKES HEALTH PLAN INC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 20, 2026 affecting ST LUKES HEALTH PLAN INC, lasting 23d 7h. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2026, 02:45 AM UTC
Resolved
Jul 13, 2026, 09:47 AM UTC
Duration
23d 7h
Detected by Pingoru
Jun 20, 2026, 02:45 AM UTC

Affected components

ST LUKES HEALTH PLAN INC

Update timeline

  1. identified Jun 20, 2026, 02:45 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 13, 2026, 09:47 AM UTC

    This incident has been resolved.