Availity Outage History
Availity major outage · 45 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,931 incidents for Availity: 1,898 in the last 12 months and 849 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 287 | 599 of 599 (100%) |
Incidents, newest first
Notice June 19, 2026 CENTENE CORPORATION - Multiple Transactions - Claims billed with J9312, Q5115, Q5119, or Q5123 that include NCCN Compendium - approved oncology diagnoses (ICD-10) will not require prior authorization for payment. 63d 12h CENTENE CORPORATION
Started Jun 19, 2026, 10:08 AM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jun 19, 2026, 10:08 AM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jul 01, 2026, 05:19 PM UTC
We are seeing Health Care Services Inquiry and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 19, 2026 ST LUKES HEALTH PLAN INC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 15d 2h ST LUKES HEALTH PLAN INC
Started Jun 19, 2026, 03:40 AM UTC· resolved Jul 04, 2026, 06:00 AM UTC
- identified Jun 19, 2026, 03:40 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with server errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 04, 2026, 06:00 AM UTC
This incident has been resolved.
Notice June 18, 2026 VNSNY - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 1d 4h VNSNY
Started Jun 18, 2026, 10:19 PM UTC· resolved Jun 20, 2026, 02:27 AM UTC
- identified Jun 18, 2026, 10:19 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 20, 2026, 02:27 AM UTC
This incident has been resolved.
Notice June 18, 2026 SUNSHINE HEALTH - 270/278 - Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions are now processing normally. – SUNSHINE HEALTH
Started Jun 18, 2026, 10:14 PM UTC· resolved Jun 18, 2026, 10:14 PM UTC
- resolved Jun 18, 2026, 10:14 PM UTC
We are seeing Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 18, 2026 WEST VIRGINIA MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – WEST VIRGINIA MEDICAID
Started Jun 18, 2026, 10:13 PM UTC· resolved Jun 18, 2026, 10:13 PM UTC
- resolved Jun 18, 2026, 10:13 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 18, 2026 100005 - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – 100005
Started Jun 18, 2026, 10:13 PM UTC· resolved Jun 18, 2026, 10:13 PM UTC
- resolved Jun 18, 2026, 10:13 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 18, 2026 Virginia Medicaid - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – Virginia Medicaid
Started Jun 18, 2026, 10:11 PM UTC· resolved Jun 18, 2026, 10:11 PM UTC
- resolved Jun 18, 2026, 10:11 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 18, 2026 13350 - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – 13350
Started Jun 18, 2026, 10:09 PM UTC· resolved Jun 18, 2026, 10:09 PM UTC
- resolved Jun 18, 2026, 10:09 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice June 18, 2026 BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS
Started Jun 18, 2026, 10:09 PM UTC· resolved Jun 18, 2026, 10:09 PM UTC
- resolved Jun 18, 2026, 10:09 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice June 18, 2026 BOSTON MEDICAL CENTER HEALTHNET PLAN - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – BOSTON MEDICAL CENTER HEALTHNET PLAN
Started Jun 18, 2026, 10:08 PM UTC· resolved Jun 18, 2026, 10:08 PM UTC
- resolved Jun 18, 2026, 10:08 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 18, 2026 United Healthcare Nevada Market - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – United Healthcare Nevada Market
Started Jun 18, 2026, 10:06 PM UTC· resolved Jun 18, 2026, 10:06 PM UTC
- resolved Jun 18, 2026, 10:06 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: As of 6/17/2026, 8:00:00 PM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 18, 2026 Multiple Payers - FRH-FREEDOM HEALTH INC., OPT-OPTIMUM HEALTHCARE INC. - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – FRH-FREEDOM HEALTH INC., OPT-OPTIMUM HEALTHCARE INC.
Started Jun 18, 2026, 10:04 PM UTC· resolved Jun 18, 2026, 10:04 PM UTC
- resolved Jun 18, 2026, 10:04 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 6/18/2026, 5:00:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 18, 2026 TRICARE WEST - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Saturday, June 20th from 8:00:00 AM EDT through 11:00:00 PM EDT Saturday, June 20th. 35d 22h TRICARE WEST
Started Jun 18, 2026, 08:25 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 18, 2026, 08:25 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 18, 2026 Multiple Payers - HUMANA, HUMANA, HUMANA LONG TERM CARE, 95092 - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions are now processing normally. – HUMANA, HUMANA LONG TERM CARE, 95092
Started Jun 18, 2026, 02:38 PM UTC· resolved Jun 18, 2026, 02:38 PM UTC
- resolved Jun 18, 2026, 02:38 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 6/18/2026, 10:04:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 18, 2026 Multiple Payers - 95092, HUMANA, HUMANA - Multiple Transactions - HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions are currently unavailable. – HUMANA, 95092
Started Jun 18, 2026, 01:51 AM UTC· resolved Jun 18, 2026, 01:51 AM UTC
- resolved Jun 18, 2026, 01:51 AM UTC
We are seeing HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 17, 2026 Multiple Payers - HUMANA, HUMANA HMO, 95092, CAREPLUS, HUMANA LONG TERM CARE, HUMANA BEHAVIORAL HEALTH, CompBenefits, Humana Dental Non Claims - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inqu... 36d 22h HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE and 4 more
Started Jun 17, 2026, 08:24 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 17, 2026, 08:24 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 17, 2026 80095 (ProminenceHP) - Multiple Transactions - Health Care Services Inquiry transactions are currently unavailable. – 80095 (ProminenceHP)
Started Jun 17, 2026, 08:23 PM UTC· resolved Jun 17, 2026, 08:23 PM UTC
- resolved Jun 17, 2026, 08:23 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 6/17/2026, 2:40:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 17, 2026 13285 - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – 13285
Started Jun 17, 2026, 08:40 AM UTC· resolved Jun 17, 2026, 08:40 AM UTC
- resolved Jun 17, 2026, 08:40 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 6/17/2026, 2:50:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 16, 2026 HCSC - Multiple Transactions - Blue Cross and Blue Shield of IL, MT, NM, OK and TX will be performing maintenance on 06/21 from 08:00 PM CT until 11:59 PM CT. Please refrain from sending Eligibility & Benefits (HIPAA 270/271) and Claim Status (HIPAA 2... 37d 20h BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Jun 16, 2026, 10:01 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 16, 2026, 10:01 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 16, 2026 DRISCOLL CHILDRENS PLAN CHIP - Multiple Transactions - Driscoll Health System will be performing routine maintenance on networking infrastructure beginning at 6/17/2026 11:45PM CT and ending at 6/18/2026 5:00AM CT. During this time there will be a netw... 37d 23h DRISCOLL CHILDRENS PLAN CHIP
Started Jun 16, 2026, 07:08 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 16, 2026, 07:08 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 16, 2026 CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, June 16th from 5:00:00 PM EDT through 8:00:00 PM EDT Tuesday, June 16th. 38d HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA and 1 more
Started Jun 16, 2026, 06:58 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 16, 2026, 06:58 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 16, 2026 Multiple Payers - HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, HUMANA - Multiple Transactions - Claims, Claim Status, Prior Auth and Auth/Referral transactions will be unavailable Wed, 6/17/2026, from 9:00 PM ET to Thu, 6/18/202... 38d HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE
Started Jun 16, 2026, 06:35 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 16, 2026, 06:35 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 16, 2026 Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. –
Started Jun 16, 2026, 02:03 PM UTC· resolved Jun 16, 2026, 02:03 PM UTC
- resolved Jun 16, 2026, 02:03 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: As of 6/16/2026, 9:08:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 15, 2026 Multiple Payers - BCMS, BCBS NORTHEAST PA, BCBS DELAWARE, BCBS MISSISSIPPI - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – BCBS MISSISSIPPI, BCMS, BCBS NORTHEAST PA, BCBS DELAWARE
Started Jun 15, 2026, 05:24 PM UTC· resolved Jun 15, 2026, 05:24 PM UTC
- resolved Jun 15, 2026, 05:24 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 6/15/2026, 1:01:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice June 15, 2026 Multiple Payers - BCBSTENNESSEE, BCBS TENNESSEE, SB890 - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – BCBS TENNESSEE, BCBSTENNESSEE, SB890
Started Jun 15, 2026, 05:23 PM UTC· resolved Jun 15, 2026, 05:23 PM UTC
- resolved Jun 15, 2026, 05:23 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeouts. Next Steps and ETA for resolution: As of 6/15/2026, 12:52:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.