Availity incident
Multiple Payers - PREMERA, BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA), OTHER BLUE PLANS-PREMERA BLUE CROSS, PREMERA BLUE CROSS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 2 hours 45 minutes, affecting PREMERA and PREMERA BLUE CROSS and 1 more, on June 22, 2026.
We are seeing 270 transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 22, 2026, 03:57 AM UTC
We are seeing 270 transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Jun 22, 2026, 06:42 AM UTC
This incident has been resolved.
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