Availity incident

Multiple Payers - PREMERA, BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA), OTHER BLUE PLANS-PREMERA BLUE CROSS, PREMERA BLUE CROSS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Availity experienced a notice incident on June 22, 2026 affecting PREMERA and PREMERA BLUE CROSS and 1 more component, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started: Jun 22, 2026, 03:57 AM UTC
Resolved: Jun 22, 2026, 06:42 AM UTC
Duration: 2h 45m
Detected by Pingoru: Jun 22, 2026, 03:57 AM UTC

Affected components

PREMERAPREMERA BLUE CROSSBLUE CROSS OF WASHINGTON AND ALASKA (PREMERA)OTHER BLUE PLANS-PREMERA BLUE CROSS

Update timeline

identified Jun 22, 2026, 03:57 AM UTC

We are seeing 270 transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
resolved Jun 22, 2026, 06:42 AM UTC

This incident has been resolved.