Availity Outage History
Availity major outage · 44 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,930 incidents for Availity: 1,897 in the last 12 months and 848 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 286 | 598 of 598 (100%) |
Incidents, newest first
Notice June 26, 2026 Multiple Payers - HEALTH PLAN SAN JOAQUIN, BLUE SHIELD OF NORTHEASTERN NEW YORK, HAPMC, VIVA, KSRA, LA CARE HEALTH PLAN, HLTPM, NY, CORESOURCE (FMH), AmeriHealth Administrators, USAAM, NV, AETNA SENIOR SUPPLEMENTAL INSURANCE, ELDERPLAN, HSBS, SHSC, SEL... – HAPMC, HLTPM, AmeriHealth Administrators, HEALTH PLAN SAN JOAQUIN and 15 more
Started Jun 26, 2026, 07:48 AM UTC· resolved Jun 26, 2026, 07:48 AM UTC
- resolved Jun 26, 2026, 07:48 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 6/26/2026, 3:40:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice June 26, 2026 MERCY CARE ARIZONA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – MERCY CARE ARIZONA
Started Jun 26, 2026, 07:39 AM UTC· resolved Jun 26, 2026, 07:39 AM UTC
- resolved Jun 26, 2026, 07:39 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 6/26/2026, 1:10:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice June 26, 2026 Multiple Payers - ANTHEM - CO, COCHA, ANTHEM - CA, MANAGED CARE SERVICES MCS - CA, ANTHEM - NV, ANTHEM - CT, ANTHEM - ME, ANTHEMMAINEHEALTH, ANTHEM - NH, BCBS WESTERN NEWYORK, EMPIRE BC - NY, EMPIRE BCBS - NY, ANTHEM - IN, ANTHEM - KY, ANTHEM - OH, ANT... 56d 15h ANTHEM - MO, ANTHEM - WI, BLUECROSS BLUESHIELD OF GEORGIA, ANTHEM - NV and 26 more
Started Jun 26, 2026, 06:30 AM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jun 26, 2026, 06:30 AM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 26, 2026 Multiple Payers - HIGHMARK BCBS OF PA, HIGHMARK BCBS WEST VIRGINIA, HIGHMARK BLUE CROSS BLUE SHIELD, HIGHMARK BLUE CROSS BLUE SHIELD, HIGHMARK BCBS WEST VIRGINIA, HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE, HIGHMARK BLUE SHIELD OF NORTHEASTERN NEW YORK, ... 3d 13h HIGHMARK BCBS OF PA, HIGHMARK BCBS WEST VIRGINIA, HIGHMARK BLUE CROSS BLUE SHIELD, HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE and 1 more
Started Jun 26, 2026, 03:55 AM UTC· resolved Jun 29, 2026, 05:03 PM UTC
- identified Jun 26, 2026, 03:55 AM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jun 26, 2026, 12:03 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Jun 29, 2026, 05:03 PM UTC
This incident has been resolved.
Notice June 26, 2026 BOSTON MEDICAL CENTER HEALTHNET PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 56d 18h
Started Jun 26, 2026, 03:47 AM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jun 26, 2026, 03:47 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 26, 2026 Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, BCDCC, RIVERSIDE HEALTH MARYLAND, CAREFIRST MEDICARE ADVANTAGE - 270 - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and B... 1d CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, 45281, BCDCC
Started Jun 26, 2026, 03:15 AM UTC· resolved Jun 27, 2026, 03:43 AM UTC
- identified Jun 26, 2026, 03:15 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 27, 2026, 03:43 AM UTC
This incident has been resolved.
Notice June 25, 2026 Multiple Payers - TRIWEST - TRICARE (276), TRIWEST HEALTHCARE ALLIANCE, TRIWEST HEALTHCARE ALLIANCE, TRIWEST-VA CCN - ALL - Due to scheduled maintenance all transactions will be unavailable Saturday, June 27th from 8:00:00 AM EDT through 4:00:00 PM EDT... 28d 19h TRIWEST - TRICARE (276), TRIWEST HEALTHCARE ALLIANCE, TRIWEST-VA CCN
Started Jun 25, 2026, 11:40 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 25, 2026, 11:40 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 25, 2026 KAISERFOUNDATIONWA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. – KAISERFOUNDATIONWA
Started Jun 25, 2026, 09:04 PM UTC· resolved Jun 25, 2026, 09:04 PM UTC
- resolved Jun 25, 2026, 09:04 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 25, 2026 HCSC - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions are now processing normally. – BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Jun 25, 2026, 03:25 PM UTC· resolved Jun 25, 2026, 03:25 PM UTC
- resolved Jun 25, 2026, 03:25 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing with AV07/timeout/E2:0/timeout errors. Customers are receiving AV07/AV01/E2:0/VT05_035 errors. Next Steps and ETA for resolution: As of 6/25/2026, 10:49:00 AM we are seeing successful transactions. We are considering this issue resolved. We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 25, 2026 GEISINGERDIRECT - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 25d 6h GEISINGERDIRECT
Started Jun 25, 2026, 01:17 AM UTC· resolved Jul 20, 2026, 07:53 AM UTC
- identified Jun 25, 2026, 01:17 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jul 20, 2026, 07:53 AM UTC
This incident has been resolved.
Notice June 25, 2026 Multiple Payers - BCDCC, CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, RIVERSIDE HEALTH MARYLAND - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to El... 2d 3h CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, 45281, BCDCC
Started Jun 25, 2026, 12:11 AM UTC· resolved Jun 27, 2026, 03:42 AM UTC
- identified Jun 25, 2026, 12:11 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 27, 2026, 03:42 AM UTC
This incident has been resolved.
Notice June 25, 2026 Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, BCDCC, 45282, CAREFIRST MEDICARE ADVANTAGE - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to transactions. The pay... 2d 2h CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, 45282, BCDCC
Started Jun 25, 2026, 12:11 AM UTC· resolved Jun 27, 2026, 03:07 AM UTC
- identified Jun 25, 2026, 12:11 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 27, 2026, 03:07 AM UTC
This incident has been resolved.
Notice June 24, 2026 CENTENE - ALL - Due to scheduled maintenance all transactions will be unavailable Sunday, June 28th from 9:00:00 AM EDT through 6:00:00 PM EDT Sunday, June 28th. 29d 21h SUPERIOR HEALTHPLAN, MANAGED HEALTH SERVICES - WI, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN and 20 more
Started Jun 24, 2026, 09:58 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 24, 2026, 09:58 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 24, 2026 Multiple Payers - BCBS SOUTH CAROLINA, BCBS SOUTH CAROLINA PLANNED ADMINISTRATORS, BCBS South Carolina, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance El... 29d 21h BCBS SOUTH CAROLINA, BCBS South Carolina, TRICARE WEST REGION, PGBA and 2 more
Started Jun 24, 2026, 09:54 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 24, 2026, 09:54 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 24, 2026 Multiple Payers - MARCH VISION CARE INCORPORATED, UNITED HEALTHCARE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 11d 14h MARCH VISION CARE INCORPORATED, UNITED HEALTHCARE
Started Jun 24, 2026, 04:25 PM UTC· resolved Jul 06, 2026, 07:08 AM UTC
- identified Jun 24, 2026, 04:25 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 06, 2026, 07:08 AM UTC
This incident has been resolved.
Notice June 24, 2026 CENTENE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 1h 6m SUPERIOR HEALTHPLAN, MANAGED HEALTH SERVICES - WI, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN and 20 more
Started Jun 24, 2026, 04:11 PM UTC· resolved Jun 24, 2026, 05:18 PM UTC
- identified Jun 24, 2026, 04:11 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT02_030/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 24, 2026, 05:18 PM UTC
This incident has been resolved.
Notice June 24, 2026 Multiple Payers - TRICARE WEST REGION, PGBA, TRICARE WEST - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 4h 17m TRICARE WEST, TRICARE WEST REGION, PGBA
Started Jun 24, 2026, 08:21 AM UTC· resolved Jun 24, 2026, 12:39 PM UTC
- identified Jun 24, 2026, 08:21 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with No Response Received errors. Customers are receiving AV03/VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 24, 2026, 12:39 PM UTC
This incident has been resolved.
Notice June 24, 2026 WELL SENSE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 23h WELL SENSE
Started Jun 24, 2026, 06:49 AM UTC· resolved Jun 26, 2026, 06:29 AM UTC
- identified Jun 24, 2026, 06:49 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 26, 2026, 06:29 AM UTC
This incident has been resolved.
Notice June 24, 2026 AUXIANT (formerly Midwest Health Partners) - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 10d 7h AUXIANT (formerly Midwest Health Partners)
Started Jun 24, 2026, 01:32 AM UTC· resolved Jul 04, 2026, 08:34 AM UTC
- identified Jun 24, 2026, 01:32 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/ errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 04, 2026, 08:34 AM UTC
This incident has been resolved.
Notice June 24, 2026 CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, June 23rd from 05:00:00 PM EDT through 8:00:00 PM EDT Tuesday, June 23rd. – HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA and 1 more
Started Jun 24, 2026, 12:00 AM UTC· resolved Jun 24, 2026, 12:00 AM UTC
- resolved Jun 24, 2026, 12:00 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 23, 2026 MARTINS POINT HEALTH CARE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 58d 22h MARTINS POINT HEALTH CARE
Started Jun 23, 2026, 11:42 PM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jun 23, 2026, 11:42 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 23, 2026 HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, June 28th from 9:00:00 PM EDT through 12:59:00 AM EDT Monday, June 29th. 31d BCBSMT, BCBSIL, BCBSNM, BCBSOK and 7 more
Started Jun 23, 2026, 06:34 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 23, 2026, 06:34 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 23, 2026 Multiple Payers - SOMOS ANTHEM, MARYLAND PHYSICIANS CARE, SOMOS EMBLEM, COUNTYCARE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 3h 1m SOMOS ANTHEM, MARYLAND PHYSICIANS CARE, SOMOS EMBLEM, COUNTYCARE
Started Jun 23, 2026, 06:15 PM UTC· resolved Jun 23, 2026, 09:17 PM UTC
- identified Jun 23, 2026, 06:15 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 23, 2026, 09:17 PM UTC
This incident has been resolved.
Notice June 23, 2026 HCSC - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions are currently unavailable. 1h 11m BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Jun 23, 2026, 03:22 PM UTC· resolved Jun 23, 2026, 04:34 PM UTC
- identified Jun 23, 2026, 03:22 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with timeout errors. Customers are receiving AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 23, 2026, 04:34 PM UTC
This incident has been resolved.
Notice June 23, 2026 CONTRA COSTA HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 19d 22h CONTRA COSTA HEALTH PLAN
Started Jun 23, 2026, 10:57 AM UTC· resolved Jul 13, 2026, 09:18 AM UTC
- identified Jun 23, 2026, 10:57 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jul 13, 2026, 09:18 AM UTC
This incident has been resolved.