Availity incident
PARKLAND COMMUNITY HEALTH PLAN - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.
Availity is currently experiencing a notice incident affecting PARKLAND COMMUNITY HEALTH PLAN, which began 9h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Jun 20, 2026, 05:16 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving VT05_035 and AV01 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 20, 2026, 05:34 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving VT05_035 and AV01 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.