Availity incident

PARKLAND COMMUNITY HEALTH PLAN - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on June 20, 2026 affecting PARKLAND COMMUNITY HEALTH PLAN, lasting 17h 6m. The incident has been resolved; the full update timeline is below.

Started: Jun 20, 2026, 05:16 AM UTC
Resolved: Jun 20, 2026, 10:23 PM UTC
Duration: 17h 6m
Detected by Pingoru: Jun 20, 2026, 05:16 AM UTC

Affected components

PARKLAND COMMUNITY HEALTH PLAN

Update timeline

identified Jun 20, 2026, 05:16 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving VT05_035 and AV01 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
identified Jun 20, 2026, 05:34 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving VT05_035 and AV01 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jun 20, 2026, 10:23 PM UTC

This incident has been resolved.