Availity incident

HEALTHPARTNERS PENNSYLVANIA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 20, 2026 affecting HEALTHPARTNERS PENNSYLVANIA, lasting 2d 4h. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2026, 05:16 AM UTC
Resolved
Jun 22, 2026, 09:49 AM UTC
Duration
2d 4h
Detected by Pingoru
Jun 20, 2026, 05:16 AM UTC

Affected components

HEALTHPARTNERS PENNSYLVANIA

Update timeline

  1. identified Jun 20, 2026, 05:16 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Empty Payload errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 22, 2026, 09:49 AM UTC

    This incident has been resolved.