Availity incident

HEALTHPARTNERS PENNSYLVANIA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting HEALTHPARTNERS PENNSYLVANIA, which began 7h ago. The vendor's full update timeline is below.

Started
Jun 20, 2026, 05:16 AM UTC
Resolved
Ongoing
Duration
● 7h 20m
Detected by Pingoru
Jun 20, 2026, 05:16 AM UTC

Affected components

HEALTHPARTNERS PENNSYLVANIA

Update timeline

  1. identified Jun 20, 2026, 05:16 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Empty Payload errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.