Availity incident

ANTHEMDENTAL - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Resolved after 7 hours 13 minutes, affecting ANTHEMDENTAL, on June 23, 2026.

identified Jun 23, 2026, 12:14 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 23, 2026, 12:14 AM UTC
Resolved
Jun 23, 2026, 07:27 AM UTC
Duration
7h 13m
Detected by Pingoru
Jun 23, 2026, 12:14 AM UTC

Affected components

ANTHEMDENTAL

Update timeline

  1. identified Jun 23, 2026, 12:14 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 23, 2026, 07:27 AM UTC

    This incident has been resolved.

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