Availity Outage History
Availity major outage · 44 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,930 incidents for Availity: 1,897 in the last 12 months and 849 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 286 | 597 of 597 (100%) |
Incidents, newest first
Notice July 19, 2026 SX158 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 4h 22m SX158
Started Jul 19, 2026, 12:02 AM UTC· resolved Jul 19, 2026, 04:25 AM UTC
- identified Jul 19, 2026, 12:02 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 19, 2026, 04:25 AM UTC
This incident has been resolved.
Notice July 18, 2026 Multiple Payers - SB890, BCBS TENNESSEE - Multiple Transactions - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 6h 9m BCBS TENNESSEE, SB890
Started Jul 18, 2026, 10:39 PM UTC· resolved Jul 19, 2026, 04:48 AM UTC
- identified Jul 18, 2026, 10:39 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 18, 2026, 10:41 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 18, 2026, 10:43 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 19, 2026, 04:48 AM UTC
This incident has been resolved.
Notice July 18, 2026 FLORIDA HEALTH CARE PLANS - 270/276 - Claim Status Inquiry B2B transactions are currently unavailable. – FLORIDA HEALTH CARE PLANS
Started Jul 18, 2026, 05:47 PM UTC· resolved Jul 18, 2026, 05:47 PM UTC
- resolved Jul 18, 2026, 05:47 PM UTC
We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Error processing eligibility errors. Next Steps and ETA for resolution: As of 7/18/2026, 11:45:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 18, 2026 Multiple Payers - AMERIHEALTH CARITAS NEW HAMPSHIRE, AMERIHEALTH CARITAS NORTH CAROLINA, APA02, AMERIHEALTH CARITAS DELAWARE, AMERIHEALTH CARITAS NORTH CAROLINA, AMERIHEALTH CARITAS LOUISIANA (LACARE) - 270 - Eligibility and Benefits Inquiry B2B transa... 14h 19m AMERIHEALTH CARITAS NORTH CAROLINA, AMERIHEALTH CARITAS NEW HAMPSHIRE, APA02, AMERIHEALTH CARITAS DELAWARE and 1 more
Started Jul 18, 2026, 08:17 AM UTC· resolved Jul 18, 2026, 10:37 PM UTC
- identified Jul 18, 2026, 08:17 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 18, 2026, 10:37 PM UTC
This incident has been resolved.
Notice July 18, 2026 Multiple Payers - 60054, AETNA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – 60054, AETNA
Started Jul 18, 2026, 05:50 AM UTC· resolved Jul 18, 2026, 05:50 AM UTC
- resolved Jul 18, 2026, 05:50 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving URL open errors. Next Steps and ETA for resolution: As of 7/18/2026, 1:42:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 18, 2026 AUXIANT (formerly Midwest Health Partners) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 9d 3h AUXIANT (formerly Midwest Health Partners)
Started Jul 18, 2026, 03:26 AM UTC· resolved Jul 27, 2026, 06:30 AM UTC
- identified Jul 18, 2026, 03:26 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 27, 2026, 06:30 AM UTC
This incident has been resolved.
Notice July 18, 2026 HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, July 26th from 8:00:00 PM EDT through 11:00:00 PM EDT Monday, July 27th. 27d 21h BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Jul 18, 2026, 02:06 AM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 18, 2026, 02:06 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 18, 2026 HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, July 26th from 6:00:00 AM EDT through 9:00:00 AM EDT Sunday, July 26th. 27d 22h BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Jul 18, 2026, 12:25 AM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 18, 2026, 12:25 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 18, 2026 HUMANA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, July 19th from 11:00:00 PM EDT through 1:00:00 AM EDT Monday, July 20th. 27d 22h HUMANA
Started Jul 18, 2026, 12:15 AM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 18, 2026, 12:15 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 17, 2026 BCBSNM - Multiple Transactions - BCBSNM has reported technical difficulties affecting the intake of uploaded clinical documentation. BCBSNM is actively working to resolve the issue and apologizes for any disruption this may cause to your workflow. Plea... 35d 5h BCBSNM
Started Jul 17, 2026, 04:32 PM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jul 17, 2026, 04:32 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, Referral Submission, Auth Submission, HCSR Detailed Auth/Referral, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jul 17, 2026, 04:34 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, Referral Submission, Auth Submission, HCSR Detailed Auth/Referral, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 17, 2026 BCBSTX MEDICAID - Multiple Transactions - BCBSTX MEDICAID has reported technical difficulties affecting the intake of uploaded clinical documentation. BCBSTX MEDICAID is actively working to resolve the issue and apologizes for any disruption this may c... 35d 5h BCBSTX MEDICAID
Started Jul 17, 2026, 04:30 PM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jul 17, 2026, 04:30 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, Referral Submission, Auth Submission, HCSR Detailed Auth/Referral, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 17, 2026 CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 4h 17m CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)
Started Jul 17, 2026, 10:16 AM UTC· resolved Jul 17, 2026, 02:33 PM UTC
- identified Jul 17, 2026, 10:16 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 17, 2026, 02:33 PM UTC
This incident has been resolved.
Notice July 16, 2026 AARP - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 9h AARP
Started Jul 16, 2026, 05:29 AM UTC· resolved Jul 16, 2026, 02:29 PM UTC
- identified Jul 16, 2026, 05:29 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 16, 2026, 02:29 PM UTC
This incident has been resolved.
Notice July 15, 2026 Multiple Payers - BCBS MICHIGAN, BCBS MICHIGAN INSTITUTIONAL - Multiple Transactions - The Real-time 270/1 BCBSM Blue Cross Complete transactions may experience an outage on Thursday, July 16th, 2026 from 5 PM until 8 PM due to system maintenance. We a... 30d 4h BCBS MICHIGAN, BCBS MICHIGAN INSTITUTIONAL
Started Jul 15, 2026, 06:21 PM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 15, 2026, 06:21 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 15, 2026 Multiple Payers - HUMANA, HUMANA, HUMANA LONG TERM CARE, 95092, CAREPLUS - Multiple Transactions - Authorization and Referral transactions will be unavailable from Fri, 7/17/2026, at 10pm to Sat, 7/18/2026 at 9:30am ET. During this time, call 800-523... 30d 7h HUMANA, HUMANA LONG TERM CARE, CAREPLUS, 95092
Started Jul 15, 2026, 03:13 PM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 15, 2026, 03:13 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 15, 2026 Multiple Payers - HFRST, MTAIN, TRICARE WEST, BCBS of Kansas City, TRICARE FOR LIFE, AMERIHEALTH CARITAS NORTH CAROLINA, PACIFICSOURCE HEALTH PLANS, TRIWEST - TRICARE (276), CALOPTIMA - Claim Status Inquiry - Claim Status Inquiry transactions are curre... 9d 16h TRICARE WEST, TRICARE FOR LIFE, CALOPTIMA, TRIWEST - TRICARE (276) and 5 more
Started Jul 15, 2026, 01:10 PM UTC· resolved Jul 25, 2026, 05:11 AM UTC
- identified Jul 15, 2026, 01:10 PM UTC
We are seeing Claim Status Inquiry transactions failing with Timeout errors. Customers are receiving AV07/timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jul 25, 2026, 05:11 AM UTC
This incident has been resolved.
Notice July 14, 2026 HUMANA - Multiple Transactions - Professional Claims and Professional Predetermination transactions are experiencing intermittent failures. 5h HUMANA
Started Jul 14, 2026, 11:27 PM UTC· resolved Jul 15, 2026, 04:28 AM UTC
- identified Jul 14, 2026, 11:27 PM UTC
We are seeing Professional Claims and Professional Predetermination transactions failing with timeout errors. Customers are receiving VT05_035/AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 15, 2026, 04:28 AM UTC
This incident has been resolved.
Notice July 14, 2026 SIMPRA ADVANTAGE INC. - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1d 20h SIMPRA ADVANTAGE INC.
Started Jul 14, 2026, 09:55 PM UTC· resolved Jul 16, 2026, 06:20 PM UTC
- identified Jul 14, 2026, 09:55 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 16, 2026, 06:20 PM UTC
This incident has been resolved.
Notice July 14, 2026 Multiple Payers - MUTUAL OF OMAHA, MOONE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 52m MUTUAL OF OMAHA, MOONE
Started Jul 14, 2026, 04:04 PM UTC· resolved Jul 14, 2026, 04:56 PM UTC
- identified Jul 14, 2026, 04:04 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 14, 2026, 04:56 PM UTC
This incident has been resolved.
Notice July 13, 2026 OHIO MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 18h 17m OHIO MEDICAID
Started Jul 13, 2026, 09:38 PM UTC· resolved Jul 14, 2026, 03:56 PM UTC
- identified Jul 13, 2026, 09:38 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 13, 2026, 09:40 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 14, 2026, 03:56 PM UTC
This incident has been resolved.
Notice July 13, 2026 BCBS TENNESSEE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – BCBS TENNESSEE
Started Jul 13, 2026, 06:35 AM UTC· resolved Jul 13, 2026, 06:35 AM UTC
- resolved Jul 13, 2026, 06:35 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 7/13/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice July 13, 2026 Multiple Payers - BCMS, BCBS MISSISSIPPI - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – BCMS, BCBS MISSISSIPPI
Started Jul 13, 2026, 05:52 AM UTC· resolved Jul 13, 2026, 05:52 AM UTC
- resolved Jul 13, 2026, 05:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 7/13/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice July 13, 2026 BCBSWY - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – BCBSWY
Started Jul 13, 2026, 05:42 AM UTC· resolved Jul 13, 2026, 05:42 AM UTC
- resolved Jul 13, 2026, 05:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 7/13/2026, 1:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice July 13, 2026 FLORIDA BLUE - Multiple Transactions - HCSR Detailed Auth/Referral and Health Care Services Inquiry B2B transactions are currently unavailable. – FLORIDA BLUE, OTHER BLUE PLANS
Started Jul 13, 2026, 05:41 AM UTC· resolved Jul 13, 2026, 05:41 AM UTC
- resolved Jul 13, 2026, 05:41 AM UTC
We are seeing HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 7/12/2026, 11:25:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 13, 2026 BCBSTENNESSEE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – BCBSTENNESSEE
Started Jul 13, 2026, 05:39 AM UTC· resolved Jul 13, 2026, 05:39 AM UTC
- resolved Jul 13, 2026, 05:39 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 7/13/2026, 12:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.