Availity incident
Multiple Payers - MUTUAL OF OMAHA, MOONE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.
Availity experienced a notice incident on July 14, 2026 affecting MUTUAL OF OMAHA and MOONE, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
MUTUAL OF OMAHAMOONE
Update timeline
- identified Jul 14, 2026, 04:04 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 14, 2026, 04:56 PM UTC
This incident has been resolved.