Availity incident
Multiple Payers - HUMANA, HUMANA, HUMANA LONG TERM CARE, 95092, CAREPLUS - Multiple Transactions - Authorization and Referral transactions will be unavailable from Fri, 7/17/2026, at 10pm to Sat, 7/18/2026 at 9:30am ET. During this time, call 800-523...
Availity experienced a notice incident on July 15, 2026 affecting HUMANA and HUMANA LONG TERM CARE and 1 more component, lasting 30d 7h. The incident has been resolved; the full update timeline is below.
Affected components
HUMANAHUMANA LONG TERM CARECAREPLUS95092
Update timeline
- scheduled Jul 15, 2026, 03:13 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.