Availity incident

Multiple Payers - HFRST, MTAIN, TRICARE WEST, BCBS of Kansas City, TRICARE FOR LIFE, AMERIHEALTH CARITAS NORTH CAROLINA, PACIFICSOURCE HEALTH PLANS, TRIWEST - TRICARE (276), CALOPTIMA - Claim Status Inquiry - Claim Status Inquiry transactions are curre...

Notice Resolved View vendor source →

Availity experienced a notice incident on July 15, 2026 affecting TRICARE WEST and TRICARE FOR LIFE and 1 more component, lasting 9d 16h. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 01:10 PM UTC
Resolved
Jul 25, 2026, 05:11 AM UTC
Duration
9d 16h
Detected by Pingoru
Jul 15, 2026, 01:10 PM UTC

Affected components

TRICARE WESTTRICARE FOR LIFECALOPTIMATRIWEST - TRICARE (276)BCBS of Kansas CityHFRSTMTAINAMERIHEALTH CARITAS NORTH CAROLINAPACIFICSOURCE HEALTH PLANS

Update timeline

  1. identified Jul 15, 2026, 01:10 PM UTC

    We are seeing Claim Status Inquiry transactions failing with Timeout errors. Customers are receiving AV07/timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Jul 25, 2026, 05:11 AM UTC

    This incident has been resolved.