Availity incident

BCBS TENNESSEE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 13, 2026 affecting BCBS TENNESSEE, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 06:35 AM UTC
Resolved
Jul 13, 2026, 06:35 AM UTC
Duration
—
Detected by Pingoru
Jul 13, 2026, 06:35 AM UTC

Affected components

BCBS TENNESSEE

Update timeline

  1. resolved Jul 13, 2026, 06:35 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 7/13/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.