Availity incident

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Availity experienced a notice incident on July 17, 2026 affecting CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started: Jul 17, 2026, 10:16 AM UTC
Resolved: Jul 17, 2026, 02:33 PM UTC
Duration: 4h 17m
Detected by Pingoru: Jul 17, 2026, 10:16 AM UTC

Affected components

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)

Update timeline

identified Jul 17, 2026, 10:16 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jul 17, 2026, 02:33 PM UTC

This incident has been resolved.