Availity incident
Multiple Payers - AMERIHEALTH CARITAS NEW HAMPSHIRE, AMERIHEALTH CARITAS NORTH CAROLINA, APA02, AMERIHEALTH CARITAS DELAWARE, AMERIHEALTH CARITAS NORTH CAROLINA, AMERIHEALTH CARITAS LOUISIANA (LACARE) - 270 - Eligibility and Benefits Inquiry B2B transa...
Resolved after 14 hours 19 minutes, affecting AMERIHEALTH CARITAS NORTH CAROLINA and AMERIHEALTH CARITAS NEW HAMPSHIRE and 1 more, on July 18, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jul 18, 2026, 08:17 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 18, 2026, 10:37 PM UTC
This incident has been resolved.
Your product runs on more than Availity
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services