Availity incident

Multiple Payers - SB890, BCBS TENNESSEE - Multiple Transactions - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 18, 2026 affecting BCBS TENNESSEE and SB890, lasting 6h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2026, 10:39 PM UTC
Resolved
Jul 19, 2026, 04:48 AM UTC
Duration
6h 9m
Detected by Pingoru
Jul 18, 2026, 10:39 PM UTC

Affected components

BCBS TENNESSEESB890

Update timeline

  1. identified Jul 18, 2026, 10:39 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Jul 18, 2026, 10:41 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. identified Jul 18, 2026, 10:43 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  4. resolved Jul 19, 2026, 04:48 AM UTC

    This incident has been resolved.