Availity incident

Multiple Payers - 60054, AETNA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 18, 2026 affecting 60054 and AETNA, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2026, 05:50 AM UTC
Resolved
Jul 18, 2026, 05:50 AM UTC
Duration
—
Detected by Pingoru
Jul 18, 2026, 05:50 AM UTC

Affected components

60054AETNA

Update timeline

  1. resolved Jul 18, 2026, 05:50 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving URL open errors. Next Steps and ETA for resolution: As of 7/18/2026, 1:42:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.