Availity incident

OHIO MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Availity experienced a notice incident on July 13, 2026 affecting OHIO MEDICAID, lasting 18h 17m. The incident has been resolved; the full update timeline is below.

Started: Jul 13, 2026, 09:38 PM UTC
Resolved: Jul 14, 2026, 03:56 PM UTC
Duration: 18h 17m
Detected by Pingoru: Jul 13, 2026, 09:38 PM UTC

Affected components

OHIO MEDICAID

Update timeline

identified Jul 13, 2026, 09:38 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
identified Jul 13, 2026, 09:40 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jul 14, 2026, 03:56 PM UTC

This incident has been resolved.