Availity incident

FLORIDA BLUE - Multiple Transactions - HCSR Detailed Auth/Referral and Health Care Services Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 13, 2026 affecting FLORIDA BLUE and OTHER BLUE PLANS, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 05:41 AM UTC
Resolved
Jul 13, 2026, 05:41 AM UTC
Duration
—
Detected by Pingoru
Jul 13, 2026, 05:41 AM UTC

Affected components

FLORIDA BLUEOTHER BLUE PLANS

Update timeline

  1. resolved Jul 13, 2026, 05:41 AM UTC

    We are seeing HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 7/12/2026, 11:25:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.