Availity incident

BCBSNM - Multiple Transactions - BCBSNM has reported technical difficulties affecting the intake of uploaded clinical documentation. BCBSNM is actively working to resolve the issue and apologizes for any disruption this may cause to your workflow. Plea...

Availity experienced a notice incident on July 17, 2026 affecting BCBSNM, lasting 35d 5h. The incident has been resolved; the full update timeline is below.

Started: Jul 17, 2026, 04:32 PM UTC
Resolved: Aug 21, 2026, 10:25 PM UTC
Duration: 35d 5h
Detected by Pingoru: Jul 17, 2026, 04:32 PM UTC

Affected components

BCBSNM

Update timeline

identified Jul 17, 2026, 04:32 PM UTC

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, Referral Submission, Auth Submission, HCSR Detailed Auth/Referral, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
identified Jul 17, 2026, 04:34 PM UTC

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, Referral Submission, Auth Submission, HCSR Detailed Auth/Referral, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.