Availity incident

SX158 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 19, 2026 affecting SX158, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2026, 12:02 AM UTC
Resolved
Jul 19, 2026, 04:25 AM UTC
Duration
4h 22m
Detected by Pingoru
Jul 19, 2026, 12:02 AM UTC

Affected components

SX158

Update timeline

  1. identified Jul 19, 2026, 12:02 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 19, 2026, 04:25 AM UTC

    This incident has been resolved.