Availity Outage History
Availity major outage · 44 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,930 incidents for Availity: 1,897 in the last 12 months and 849 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 286 | 597 of 597 (100%) |
Incidents, newest first
Notice July 13, 2026 Multiple Payers - BEACON HEALTH OPTIONS, MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM, MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – BEACON HEALTH OPTIONS, MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM, MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP
Started Jul 13, 2026, 01:33 AM UTC· resolved Jul 13, 2026, 01:33 AM UTC
- resolved Jul 13, 2026, 01:33 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: As of 7/12/2026, 8:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 12, 2026 Multiple Payers - EMBLM, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – EMBLM, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)
Started Jul 12, 2026, 11:38 PM UTC· resolved Jul 12, 2026, 11:38 PM UTC
- resolved Jul 12, 2026, 11:38 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/12/2026, 11:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 12, 2026 Multiple Payers - CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF GEORGIA, HAP CARESOURCE MI HEALTH LINK (MEDICARE-MEDICAID PLAN) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently un... – CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF GEORGIA, HAP CARESOURCE MI HEALTH LINK (MEDICARE-MEDICAID PLAN)
Started Jul 12, 2026, 05:02 PM UTC· resolved Jul 12, 2026, 05:02 PM UTC
- resolved Jul 12, 2026, 05:02 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 7/12/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 12, 2026 SCANH - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – SCANH
Started Jul 12, 2026, 04:55 AM UTC· resolved Jul 12, 2026, 04:55 AM UTC
- resolved Jul 12, 2026, 04:55 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/11/2026, 6:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 11, 2026 MICHIGAN MEDICAID - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Saturday, July 11th from 8:00:00 PM EDT through 8:00:00 AM EDT Saturday, July 11th. – MICHIGAN MEDICAID
Started Jul 11, 2026, 12:00 PM UTC· resolved Jul 11, 2026, 12:00 PM UTC
- resolved Jul 11, 2026, 12:00 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 11, 2026 FIDELIS CARE NEW YORK - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 21h 2m FIDELIS CARE NEW YORK
Started Jul 11, 2026, 10:03 AM UTC· resolved Jul 12, 2026, 07:05 AM UTC
- identified Jul 11, 2026, 10:03 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 12, 2026, 07:05 AM UTC
This incident has been resolved.
Notice July 11, 2026 GEISINGERDIRECT - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable. 14m GEISINGERDIRECT
Started Jul 11, 2026, 09:52 AM UTC· resolved Jul 11, 2026, 10:06 AM UTC
- identified Jul 11, 2026, 09:52 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 11, 2026, 10:06 AM UTC
This incident has been resolved.
Notice July 11, 2026 PARTNERSHIP HEALTH PLAN OF CALIFORNIA - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. – PARTNERSHIP HEALTH PLAN OF CALIFORNIA
Started Jul 11, 2026, 09:30 AM UTC· resolved Jul 11, 2026, 09:30 AM UTC
- resolved Jul 11, 2026, 09:30 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 7/11/2026, 4:50:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice July 11, 2026 36273 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – 36273
Started Jul 11, 2026, 09:23 AM UTC· resolved Jul 11, 2026, 09:23 AM UTC
- resolved Jul 11, 2026, 09:23 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/11/2026, 3:35:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 11, 2026 Washington National - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – Washington National
Started Jul 11, 2026, 09:21 AM UTC· resolved Jul 11, 2026, 09:21 AM UTC
- resolved Jul 11, 2026, 09:21 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/11/2026, 4:25:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 11, 2026 HUMANA - Multiple Transactions - HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Inpatient Auth transactions are currently unavailable. – HUMANA
Started Jul 11, 2026, 08:29 AM UTC· resolved Jul 11, 2026, 08:29 AM UTC
- resolved Jul 11, 2026, 08:29 AM UTC
We are seeing HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Inpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/11/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 11, 2026 IOWA MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. – IOWA MEDICAID
Started Jul 11, 2026, 01:35 AM UTC· resolved Jul 11, 2026, 01:35 AM UTC
- resolved Jul 11, 2026, 01:35 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 7/10/2026, 8:30:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice July 10, 2026 EMPOWER ARKANSAS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable. 42d 3h EMPOWER ARKANSAS
Started Jul 10, 2026, 06:28 PM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jul 10, 2026, 06:28 PM UTC
We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Empty Payload errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 10, 2026 BCBSLA - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. – BCBSLA
Started Jul 10, 2026, 08:39 AM UTC· resolved Jul 10, 2026, 08:39 AM UTC
- resolved Jul 10, 2026, 08:39 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 7/10/2026, 3:45:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 10, 2026 SHAREDHEALTHMISSISSIPPI - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 42d 19h SHAREDHEALTHMISSISSIPPI
Started Jul 10, 2026, 02:45 AM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jul 10, 2026, 02:45 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Empty Payload errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 10, 2026 MARCH VISION CARE INCORPORATED - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 42d 19h MARCH VISION CARE INCORPORATED
Started Jul 10, 2026, 02:37 AM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jul 10, 2026, 02:37 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 10, 2026 GROUP AND PENSION ADMINISTRATORS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 3d 5h GROUP AND PENSION ADMINISTRATORS
Started Jul 10, 2026, 12:09 AM UTC· resolved Jul 13, 2026, 05:49 AM UTC
- identified Jul 10, 2026, 12:09 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jul 13, 2026, 05:49 AM UTC
This incident has been resolved.
Notice July 9, 2026 Multiple Payers - AMERIBEN SOLUTIONS, AmeriBen - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 1d 11h AMERIBEN SOLUTIONS, AmeriBen
Started Jul 09, 2026, 10:33 PM UTC· resolved Jul 11, 2026, 10:01 AM UTC
- identified Jul 09, 2026, 10:33 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 11, 2026, 10:01 AM UTC
This incident has been resolved.
Notice July 9, 2026 Multiple Payers - FRH-FREEDOM HEALTH INC., FREEDOM HEALTH PLAN, OPT-OPTIMUM HEALTHCARE INC. - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 3d 10h FREEDOM HEALTH PLAN, FRH-FREEDOM HEALTH INC., OPT-OPTIMUM HEALTHCARE INC.
Started Jul 09, 2026, 10:26 PM UTC· resolved Jul 13, 2026, 08:46 AM UTC
- identified Jul 09, 2026, 10:26 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 13, 2026, 08:46 AM UTC
This incident has been resolved.
Notice July 8, 2026 CENTENE - ALL - Due to scheduled maintenance all transactions will be unavailable Sunday, July 12th from 9:00:00 AM EDT through 11:00:00 AM EDT Sunday, July 12th. 37d 1h SUPERIOR HEALTHPLAN, MANAGED HEALTH SERVICES - WI, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN and 20 more
Started Jul 08, 2026, 10:11 PM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 08, 2026, 10:11 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 8, 2026 Multiple Payers - HUMANA, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, Humana Dental Non Claims, HUMANA HMO, CompBenefits, 95092, CAREPLUS - Multiple Transactions - Claims, Eligibility & Benefit, Claim Status, Auth/Referral transactions wil... 37d 1h HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE and 4 more
Started Jul 08, 2026, 09:46 PM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 08, 2026, 09:46 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 8, 2026 Multiple Payers - BCBSND, BCBSND_NEXTBLUE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, July 11th from 8:00:00 PM EDT through 5:00:00 AM EDT S... 37d 5h BCBSND_NEXTBLUE, BCBSND
Started Jul 08, 2026, 05:33 PM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 08, 2026, 05:33 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 8, 2026 Multiple Payers - HUMANA, HUMANA, 95092, CAREPLUS - Multiple Transactions - To enhance the overall authorization submission process and to provide a more robust response, the “Is Auth Required Result” screen is being combined with Vendor Determination,... – HUMANA, CAREPLUS, 95092
Started Jul 08, 2026, 04:16 PM UTC· resolved Jul 08, 2026, 04:16 PM UTC
- resolved Jul 08, 2026, 04:16 PM UTC
We are seeing HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 8, 2026 Multiple Payers - IMAGINE360 ADMINISTRATORS (GPA), EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 4d 19h IMAGINE360 ADMINISTRATORS (GPA), EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS)
Started Jul 08, 2026, 01:31 PM UTC· resolved Jul 13, 2026, 08:57 AM UTC
- identified Jul 08, 2026, 01:31 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 13, 2026, 08:57 AM UTC
This incident has been resolved.
Notice July 8, 2026 PRHTH - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Saturday, July 11th from 9:00:00 AM EDT through 9:00:00 AM EDT Sunday, July 12th. 27d 6h PRHTH
Started Jul 08, 2026, 11:32 AM UTC· resolved Aug 04, 2026, 06:12 PM UTC
- scheduled Jul 08, 2026, 11:32 AM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.