Availity Outage History

Availity major outage · 66 active incidents View live status →

Availity had 471 outages in the last 2 years totaling 124856h 55m of downtime — averaging 19 incidents per month.

There were 471 Availity outages since August 20, 2025 totaling 124856h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice November 21, 2025

MAINE COMMUNITY HEALTH OPTIONS - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Nov 21, 2025, 04:39 PM UTC
Resolved
May 03, 2026, 11:54 PM UTC
Duration
163d 7h
Affected: MAINE COMMUNITY HEALTH OPTIONS
Timeline · 2 updates
  1. identified Nov 21, 2025, 04:39 PM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 03, 2026, 11:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 21, 2025

MOLINA HEALTHCARE OHIO - Multiple Transactions - Attention Medicaid Providers: The fax line for authorization submissions will be discontinued on January 1st, 2026. Please submit all authorizations through Availity.

Detected by Pingoru
Nov 21, 2025, 04:16 PM UTC
Resolved
Jun 04, 2026, 03:21 PM UTC
Duration
194d 23h
Affected: MOLINA HEALTHCARE OHIO
Timeline · 1 update
  1. identified Nov 21, 2025, 04:16 PM UTC

    We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice October 19, 2025

PREMERA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Oct 19, 2025, 08:36 AM UTC
Resolved
Jun 03, 2026, 12:56 AM UTC
Duration
226d 16h
Affected: PREMERA
Timeline · 1 update
  1. identified Oct 19, 2025, 08:36 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

Read the full incident report →

Notice October 9, 2025

MISSISSIPPI MEDICAID - 2 - Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Oct 09, 2025, 06:52 AM UTC
Resolved
Apr 27, 2026, 06:31 AM UTC
Duration
199d 23h
Affected: MISSISSIPPI MEDICAID
Timeline · 2 updates
  1. monitoring Oct 09, 2025, 06:52 AM UTC

    We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 27, 2026, 06:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 30, 2025

Multiple Payers - CENTRAL HEALTH MEDICARE PLAN, PASSPORT HEALTH PLAN BY MOLINA HEALTHCARE, SENIOR WHOLE HEALTH MASSACHUSETTS, SENIOR WHOLE HEALTH NEW YORK - 2 - If you can’t find a submitted claim, please allow up to 5 business days for it to appear. I...

Detected by Pingoru
Sep 30, 2025, 11:21 AM UTC
Resolved
Jun 02, 2026, 02:56 AM UTC
Duration
244d 15h
Affected: PASSPORT HEALTH PLAN BY MOLINA HEALTHCARESENIOR WHOLE HEALTH MASSACHUSETTSSENIOR WHOLE HEALTH NEW YORKCENTRAL HEALTH MEDICARE PLAN
Timeline · 1 update
  1. monitoring Sep 30, 2025, 11:21 AM UTC

    Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice September 26, 2025

HCSC - Multiple Transactions - IMPORTANT for Behavioral Health and Substance Abuse Providers: Choose “Behavioral Health Inpatient and Outpatient” in the Request Type drop-down. Completing the Clinical Questionnaire presented within this flow is manda...

Detected by Pingoru
Sep 26, 2025, 07:21 PM UTC
Resolved
Jun 02, 2026, 02:46 AM UTC
Duration
248d 7h
Timeline · 1 update
  1. monitoring Sep 26, 2025, 07:21 PM UTC

    We are seeing Behavioral Health PreAuth, Behavioral Health Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice September 26, 2025

BCSCC - 2 - Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Sep 26, 2025, 05:09 AM UTC
Resolved
Jun 02, 2026, 07:40 AM UTC
Duration
249d 2h
Affected: BCSCC
Timeline · 1 update
  1. monitoring Sep 26, 2025, 05:09 AM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice September 10, 2025

Wellcare - Multiple Transactions - Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions are currently unavailable.

Detected by Pingoru
Sep 10, 2025, 10:16 PM UTC
Resolved
May 23, 2026, 07:00 AM UTC
Duration
254d 8h
Affected: Wellcare
Timeline · 1 update
  1. monitoring Sep 10, 2025, 10:16 PM UTC

    We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice September 10, 2025

WELLCARE - Multiple Transactions - Attention WellCare Providers: Medical pharmacy requests require drug name/HCPCS code, dose, frequency, length of treatment, new start or continuation, whether this is a buy and bill request, and details of any previou...

Detected by Pingoru
Sep 10, 2025, 10:03 PM UTC
Resolved
May 23, 2026, 09:05 AM UTC
Duration
254d 11h
Affected: WELLCARE HEALTH PLANS
Timeline · 2 updates
  1. monitoring Sep 10, 2025, 10:03 PM UTC

    We are seeing Auth Submission, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, Authorization Notes and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  2. monitoring Sep 11, 2025, 06:02 PM UTC

    We are seeing Auth Submission, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, Authorization Notes and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice September 5, 2025

ANTHEMDENTAL - 2 - Claim Status Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
Sep 05, 2025, 04:00 PM UTC
Resolved
Jun 02, 2026, 03:15 AM UTC
Duration
269d 11h
Affected: ANTHEMDENTAL
Timeline · 1 update
  1. monitoring Sep 05, 2025, 04:00 PM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice September 5, 2025

HOMETOWN HEALTH NETWORK - 2 - Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Sep 05, 2025, 03:44 PM UTC
Resolved
Jun 02, 2026, 07:30 AM UTC
Duration
269d 15h
Affected: HOMETOWN HEALTH NETWORK
Timeline · 1 update
  1. monitoring Sep 05, 2025, 03:44 PM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice September 5, 2025

DESERET MUTUAL (DMBA) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Sep 05, 2025, 08:59 AM UTC
Resolved
May 21, 2026, 12:26 PM UTC
Duration
258d 3h
Affected: DESERET MUTUAL (DMBA)
Timeline · 1 update
  1. monitoring Sep 05, 2025, 08:59 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 27, 2025

60054 - Multiple Transactions - Aetna providers may encounter error messages or unexpected results when attempting to view or submit transactions. We are aware of this issue and working to resolve.

Detected by Pingoru
Aug 27, 2025, 01:13 PM UTC
Resolved
May 21, 2026, 11:01 AM UTC
Duration
266d 21h
Timeline · 1 update
  1. monitoring Aug 27, 2025, 01:13 PM UTC

    We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, Fee Schedule and Claim Status Inquiry transactions failing with errors. Customers are receiving XXXX errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice August 26, 2025

FL MEDICAID - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Aug 26, 2025, 09:46 PM UTC
Resolved
May 18, 2026, 03:42 PM UTC
Duration
264d 17h
Timeline · 1 update
  1. monitoring Aug 26, 2025, 09:46 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 24, 2025

FLORIDA BLUE - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
Aug 24, 2025, 10:25 AM UTC
Resolved
May 15, 2026, 09:01 AM UTC
Duration
263d 22h
Timeline · 1 update
  1. monitoring Aug 24, 2025, 10:25 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 24, 2025

BCMIC00210I - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Aug 24, 2025, 10:18 AM UTC
Resolved
May 15, 2026, 08:43 AM UTC
Duration
263d 22h
Timeline · 1 update
  1. monitoring Aug 24, 2025, 10:18 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 24, 2025

PRHTH - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Aug 24, 2025, 12:20 AM UTC
Resolved
May 15, 2026, 08:43 AM UTC
Duration
264d 8h
Timeline · 1 update
  1. monitoring Aug 24, 2025, 12:20 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Critical August 20, 2025

PUBLIC EMPLOYEES HEALTH PLAN (PEHP)

Detected by Pingoru
Aug 20, 2025, 01:05 AM UTC
Resolved
May 15, 2026, 08:33 AM UTC
Duration
268d 7h
Affected: PUBLIC EMPLOYEES HEALTH PLAN (PEHP)
Timeline · 1 update
  1. monitoring Aug 20, 2025, 01:05 AM UTC

    Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Read the full incident report →

Critical August 20, 2025

ANTHEM BCBS DENTAL

Detected by Pingoru
Aug 20, 2025, 01:05 AM UTC
Resolved
May 06, 2026, 02:34 PM UTC
Duration
259d 13h
Affected: ANTHEM BCBS DENTAL
Timeline · 1 update
  1. monitoring Aug 20, 2025, 01:05 AM UTC

    Claim Status Inquiry transactions are experiencing intermittent failures.

Read the full incident report →

Critical August 20, 2025

HUMANA DENTAL

Detected by Pingoru
Aug 20, 2025, 01:05 AM UTC
Resolved
May 05, 2026, 01:22 PM UTC
Duration
258d 12h
Affected: HUMANA DENTAL
Timeline · 1 update
  1. monitoring Aug 20, 2025, 01:05 AM UTC

    Claim Status Inquiry transactions are experiencing intermittent failures.

Read the full incident report →