Availity Outage History
Availity major outage · 44 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,930 incidents for Availity: 1,897 in the last 12 months and 849 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 286 | 597 of 597 (100%) |
Incidents, newest first
Notice July 22, 2026 WELLPOINT - Multiple Transactions - Anthem’s Interactive Care Reviewer will undergo maintenance and be unavailable from 11 PM ET on Sunday, July 26th till 3 AM ET on Monday, July 27th 23d ANTHEM - MO, ANTHEM - WI, BLUECROSS BLUESHIELD OF GEORGIA, ANTHEM - NV and 30 more
Started Jul 22, 2026, 10:18 PM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 22, 2026, 10:18 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 22, 2026 WELLCARE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions ... 23d Wellcare, WELLCARE HEALTH PLANS, WELLCARE PRIME BY ABSOLUTE TOTAL CARE, AMBETTER FROM FIDELIS CARE and 16 more
Started Jul 22, 2026, 10:13 PM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 22, 2026, 10:13 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 22, 2026 Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable... 23d 1h BCBS SOUTH CAROLINA, BCBS South Carolina, TRICARE WEST REGION, PGBA
Started Jul 22, 2026, 10:10 PM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 22, 2026, 10:10 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 22, 2026 Multiple Payers - MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS, DEAN HEALTH PLANS, MEDICA (UNITEDHEALTHCARE) - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavaila... 23d 1h MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS, DEAN HEALTH PLANS, MEDICA (UNITEDHEALTHCARE)
Started Jul 22, 2026, 10:09 PM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 22, 2026, 10:09 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 22, 2026 Multiple Payers - WELLCARE KENTUCKY, WELLCARE OF NORTH CAROLINA, Wellcare, WELLCARE NEW YORK, WELLCARE - Multiple Transactions - HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Referral transactions are currently unavailable. 59m Wellcare, WELLCARE NEW YORK, WELLCARE OF NORTH CAROLINA, WELLCARE KENTUCKY
Started Jul 22, 2026, 07:04 PM UTC· resolved Jul 22, 2026, 08:04 PM UTC
- identified Jul 22, 2026, 07:04 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Referral transactions failing with timeouts. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 22, 2026, 08:04 PM UTC
This incident has been resolved.
Notice July 22, 2026 Multiple Payers - AMERIBEN SOLUTIONS, AmeriBen, AMERIBEN SOLUTIONS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 30d 16h AMERIBEN SOLUTIONS
Started Jul 22, 2026, 05:52 AM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jul 22, 2026, 05:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 24, 2026, 10:06 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 25, 2026, 10:29 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 22, 2026 BCBSLA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – BCBSLA
Started Jul 22, 2026, 03:01 AM UTC· resolved Jul 22, 2026, 03:01 AM UTC
- resolved Jul 22, 2026, 03:01 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80/timeout errors. Customers are receiving AAA*80 and VT05_035 errors. Next Steps and ETA for resolution: As of 7/21/2026, 11:45:00 PM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice July 22, 2026 FIRSTCARE - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable. 30d 20h FIRSTCARE
Started Jul 22, 2026, 01:29 AM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jul 22, 2026, 01:29 AM UTC
We are seeing Claim Status Inquiry transactions failing with malformed payload errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 22, 2026 MAGELLAN HEALTH - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable. 2d MAGELLAN HEALTH
Started Jul 22, 2026, 01:13 AM UTC· resolved Jul 24, 2026, 02:03 AM UTC
- identified Jul 22, 2026, 01:13 AM UTC
We are seeing Claim Status Inquiry transactions failing with E1:0 errors. Customers are receiving E1:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 24, 2026, 02:03 AM UTC
This incident has been resolved.
Notice July 21, 2026 CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, July 21st from 5:00:00 PM EDT through 8:00:00 PM EDT Tuesday, July 21st. 24d 2h HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA and 1 more
Started Jul 21, 2026, 08:53 PM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 21, 2026, 08:53 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 21, 2026 88030 - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable. 31d 15h 88030
Started Jul 21, 2026, 06:36 AM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jul 21, 2026, 06:36 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 20, 2026 WELLMARK BCBS (IOWA, SOUTH DAKOTA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 49m WELLMARK BCBS (IOWA, SOUTH DAKOTA)
Started Jul 20, 2026, 07:09 PM UTC· resolved Jul 20, 2026, 07:59 PM UTC
- identified Jul 20, 2026, 07:09 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 20, 2026, 07:59 PM UTC
This incident has been resolved.
Notice July 20, 2026 BCBSAR - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 1d 6h BCBSAR
Started Jul 20, 2026, 11:34 AM UTC· resolved Jul 21, 2026, 06:33 PM UTC
- identified Jul 20, 2026, 11:34 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 21, 2026, 06:33 PM UTC
This incident has been resolved.
Notice July 20, 2026 Multiple Payers - PGBA, TRICARE WEST REGION, TRICARE WEST - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 10h 30m TRICARE WEST, TRICARE WEST REGION, PGBA
Started Jul 20, 2026, 10:03 AM UTC· resolved Jul 20, 2026, 08:34 PM UTC
- identified Jul 20, 2026, 10:03 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/No Response Received/AAA*42 errors. Customers are receiving AV07/VT07_037/AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 20, 2026, 08:34 PM UTC
This incident has been resolved.
Notice July 20, 2026 WELLMARK BCBS (IOWA, SOUTH DAKOTA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are experiencing intermittent failures. 1d 12h WELLMARK BCBS (IOWA, SOUTH DAKOTA)
Started Jul 20, 2026, 09:39 AM UTC· resolved Jul 21, 2026, 09:50 PM UTC
- identified Jul 20, 2026, 09:39 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 21, 2026, 09:50 PM UTC
This incident has been resolved.
Notice July 20, 2026 BCBSAR - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 12h BCBSAR
Started Jul 20, 2026, 09:35 AM UTC· resolved Jul 21, 2026, 09:50 PM UTC
- identified Jul 20, 2026, 09:35 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Real Time response invalid errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 21, 2026, 09:50 PM UTC
This incident has been resolved.
Notice July 20, 2026 ANTHEMDENTAL - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 3h 7m ANTHEMDENTAL
Started Jul 20, 2026, 08:22 AM UTC· resolved Jul 20, 2026, 11:30 AM UTC
- identified Jul 20, 2026, 08:22 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 20, 2026, 11:30 AM UTC
This incident has been resolved.
Notice July 20, 2026 00510BC - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – 00510BC
Started Jul 20, 2026, 05:51 AM UTC· resolved Jul 20, 2026, 05:51 AM UTC
- resolved Jul 20, 2026, 05:51 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 7/20/2026, 1:15:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice July 20, 2026 United Healthcare Nevada Market - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 32d 16h United Healthcare Nevada Market
Started Jul 20, 2026, 05:49 AM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jul 20, 2026, 05:49 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 20, 2026 Multiple Payers - HEALTHSPRING, BCBS of New York (Excellus), SB805, DC, BCBS NORTHEAST PA, ID, BLUECROSS BLUESHIELD (BCBS) NEW YORK EXCELLUS, MARYLAND MEDICAID, BCBS MISSISSIPPI, Independence Administrators - 270 - Eligibility and Benefits Inquiry B2B ... 32d 16h MARYLAND MEDICAID, BCBS NORTHEAST PA, BCBS MISSISSIPPI, HEALTHSPRING and 6 more
Started Jul 20, 2026, 05:48 AM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jul 20, 2026, 05:48 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice July 20, 2026 Multiple Payers - FREEDOM HEALTH PLAN, OPT-OPTIMUM HEALTHCARE INC. - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – FREEDOM HEALTH PLAN, OPT-OPTIMUM HEALTHCARE INC.
Started Jul 20, 2026, 05:16 AM UTC· resolved Jul 20, 2026, 05:16 AM UTC
- resolved Jul 20, 2026, 05:16 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 7/20/2026, 12:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 19, 2026 Multiple Payers - EMBLM, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), HIPNY, GHI - GROUP HEALTH INC - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 6h EMBLM, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), HIPNY, GHI - GROUP HEALTH INC
Started Jul 19, 2026, 11:47 PM UTC· resolved Jul 20, 2026, 05:48 AM UTC
- identified Jul 19, 2026, 11:47 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 20, 2026, 05:48 AM UTC
This incident has been resolved.
Notice July 19, 2026 Multiple Payers - HIGHMARK BLUE SHIELD, HIGHMARK BLUE CROSS BLUE SHIELD, BCBSMN_HIGHMARK, NJ MEDICARE PART A (J12 - HIGHMARK), HIGHMARK SENIOR SOLUTIONS, HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED, HIGHMARK HEALTH OPTIONS DUAL PLAN, HIGHMARK BC... 2d 8h HIGHMARK SENIOR HEALTH COMPANY, HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED, HIGHMARK BLUE CROSS BLUE SHIELD, HIGHMARK BLUE SHIELD and 20 more
Started Jul 19, 2026, 04:27 AM UTC· resolved Jul 21, 2026, 01:09 PM UTC
- identified Jul 19, 2026, 04:27 AM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jul 20, 2026, 01:00 AM UTC
We are seeing Professional Claims, Professional Encounters and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jul 20, 2026, 01:02 AM UTC
We are seeing Professional Claims, Professional Encounters and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Jul 21, 2026, 01:09 PM UTC
This incident has been resolved.
Notice July 19, 2026 CENTENE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – SUPERIOR HEALTHPLAN, MANAGED HEALTH SERVICES - WI, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN and 20 more
Started Jul 19, 2026, 03:35 AM UTC· resolved Jul 19, 2026, 03:35 AM UTC
- resolved Jul 19, 2026, 03:35 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 7/18/2026, 9:00:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 19, 2026 Multiple Payers - HIGHMARK BLUE SHIELD, HIGHMARK BLUE CROSS BLUE SHIELD - Professional Claims - Professional Claims transactions are currently unavailable. 33d 21h HIGHMARK BLUE CROSS BLUE SHIELD, HIGHMARK BLUE SHIELD
Started Jul 19, 2026, 12:35 AM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jul 19, 2026, 12:35 AM UTC
We are seeing Professional Claims transactions failing with AR01 errors. Customers are receiving AR01 errors. Next Steps and ETA for resolution: We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.