Availity incident

WELLCARE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions ...

Notice Resolved View vendor source →

Availity experienced a notice incident on July 22, 2026 affecting Wellcare and WELLCARE HEALTH PLANS and 1 more component, lasting 23d. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 10:13 PM UTC
Resolved
Aug 14, 2026, 11:12 PM UTC
Duration
23d
Detected by Pingoru
Jul 22, 2026, 10:13 PM UTC

Affected components

WellcareWELLCARE HEALTH PLANSWELLCARE PRIME BY ABSOLUTE TOTAL CAREAMBETTER FROM FIDELIS CAREWELLCARE NEW YORKWELLCARE NORTH CAROLINA BY CELTIC HEALTH PLANWELLCARE DELAWAREWELLCARE NCWELLCARE BY MERIDIAN MICHIGANAMBETTER HEALTH

Update timeline

  1. scheduled Jul 22, 2026, 10:13 PM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.