Availity incident
BCBSLA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved on July 22, 2026, affecting BCBSLA.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80/timeout errors. Customers are receiving AAA*80 and VT05_035 errors. Next Steps and ETA for resolution: As of 7/21/2026, 11:45:00 PM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Jul 22, 2026, 03:01 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80/timeout errors. Customers are receiving AAA*80 and VT05_035 errors. Next Steps and ETA for resolution: As of 7/21/2026, 11:45:00 PM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
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