Availity incident

BCBSLA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Availity experienced a notice incident on July 22, 2026 affecting BCBSLA, lasting —. The incident has been resolved; the full update timeline is below.

Started: Jul 22, 2026, 03:01 AM UTC
Resolved: Jul 22, 2026, 03:01 AM UTC
Duration: —
Detected by Pingoru: Jul 22, 2026, 03:01 AM UTC

Affected components

BCBSLA

Update timeline

resolved Jul 22, 2026, 03:01 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80/timeout errors. Customers are receiving AAA*80 and VT05_035 errors. Next Steps and ETA for resolution: As of 7/21/2026, 11:45:00 PM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.