Availity incident

CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, July 21st from 5:00:00 PM EDT through 8:00:00 PM EDT Tuesday, July 21st.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 21, 2026 affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more component, lasting 24d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 08:53 PM UTC
Resolved
Aug 14, 2026, 11:12 PM UTC
Duration
24d 2h
Detected by Pingoru
Jul 21, 2026, 08:53 PM UTC

Affected components

HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA

Update timeline

  1. scheduled Jul 21, 2026, 08:53 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.