Availity incident
WELLPOINT - Multiple Transactions - Anthem’s Interactive Care Reviewer will undergo maintenance and be unavailable from 11 PM ET on Sunday, July 26th till 3 AM ET on Monday, July 27th
Availity experienced a notice incident on July 22, 2026 affecting ANTHEM - MO and ANTHEM - WI and 1 more component, lasting 23d. The incident has been resolved; the full update timeline is below.
Affected components
ANTHEM - MOANTHEM - WIBLUECROSS BLUESHIELD OF GEORGIAANTHEM - NVANTHEM - INANTHEM - KYANTHEM - MEANTHEM - NHEMPIRE BC - NYANTHEM - OH
Update timeline
- scheduled Jul 22, 2026, 10:18 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.