Availity incident

WELLMARK BCBS (IOWA, SOUTH DAKOTA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are experiencing intermittent failures.

Availity experienced a notice incident on July 20, 2026 affecting WELLMARK BCBS (IOWA, SOUTH DAKOTA), lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started: Jul 20, 2026, 09:39 AM UTC
Resolved: Jul 21, 2026, 09:50 PM UTC
Duration: 1d 12h
Detected by Pingoru: Jul 20, 2026, 09:39 AM UTC

Affected components

WELLMARK BCBS (IOWA, SOUTH DAKOTA)

Update timeline

identified Jul 20, 2026, 09:39 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jul 21, 2026, 09:50 PM UTC

This incident has been resolved.