Availity incident

Multiple Payers - HIGHMARK BLUE SHIELD, HIGHMARK BLUE CROSS BLUE SHIELD - Professional Claims - Professional Claims transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 19, 2026 affecting HIGHMARK BLUE CROSS BLUE SHIELD and HIGHMARK BLUE SHIELD, lasting 33d 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2026, 12:35 AM UTC
Resolved
Aug 21, 2026, 10:25 PM UTC
Duration
33d 21h
Detected by Pingoru
Jul 19, 2026, 12:35 AM UTC

Affected components

HIGHMARK BLUE CROSS BLUE SHIELDHIGHMARK BLUE SHIELD

Update timeline

  1. identified Jul 19, 2026, 12:35 AM UTC

    We are seeing Professional Claims transactions failing with AR01 errors. Customers are receiving AR01 errors. Next Steps and ETA for resolution: We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.