Availity Outage History

Availity major outage · 66 active incidents View live status →

Availity had 471 outages in the last 2 years totaling 56735h 51m of downtime — averaging 19 incidents per month.

There were 471 Availity outages since August 20, 2025 totaling 56735h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice April 1, 2026

Multiple Payers - BCBS TENNESSEE, BCBSTENNESSEE, BCTNC - Multiple Transactions - Scheduled Maintenance from 04/04/26 8:00 AM EST to Saturday 04/04/26 9:00 PM ET affecting E&B, Claim Status, and ALL Payer Space applications (Authorization Submission/Rev...

Detected by Pingoru
Apr 01, 2026, 03:52 PM UTC
Resolved
Jun 01, 2026, 03:01 PM UTC
Duration
60d 23h
Affected: BCBS TENNESSEEBCBSTENNESSEEBCTNC
Timeline · 1 update
  1. scheduled Apr 01, 2026, 03:52 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 1, 2026

Multiple Payers - 60054, AETNA, ALLINA HEALTH, TEXAS HEALTH, SUTTER HEALTH AETNA, BANNER HEALTH, INNOVATION HEALTH - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 01, 2026, 01:29 PM UTC
Resolved
Apr 20, 2026, 11:31 AM UTC
Duration
18d 22h
Affected: AETNA60054TEXAS HEALTHSUTTER HEALTH AETNABANNER HEALTHALLINA HEALTHINNOVATION HEALTH
Timeline · 2 updates
  1. identified Apr 01, 2026, 01:29 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 11:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 31, 2026

CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, March 31st from 4:00:00 PM EDT through 7:00:00 PM EDT Tuesday, March 31st.

Detected by Pingoru
Mar 31, 2026, 09:49 PM UTC
Resolved
Jun 01, 2026, 03:01 PM UTC
Duration
61d 17h
Affected: HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA
Timeline · 1 update
  1. scheduled Mar 31, 2026, 09:49 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice March 31, 2026

Multiple Payers - AETNA, 60054, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), MTAIN, BANNER HEALTH, BANNER HEALTH, ALLINA HEALTH - Multiple Transactions - Submitters of Real Time Eligibility, Claim Status Inquiry, and Referral Add & Inquiry transaction...

Detected by Pingoru
Mar 31, 2026, 09:12 PM UTC
Resolved
Jun 01, 2026, 03:01 PM UTC
Duration
61d 17h
Affected: AETNA60054BANNER HEALTHCORPORATE BENEFIT SERVICES OF AMERICA (CBSA)ALLINA HEALTHMTAIN
Timeline · 1 update
  1. scheduled Mar 31, 2026, 09:12 PM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice March 27, 2026

Multiple Payers - DPWMN, MEDICAID MINNESOTA, UCARE MINNESOTA - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Saturday, April 18th from 6:00:00 AM EDT through 8:00:00 PM EDT Sunday, April 19th.

Detected by Pingoru
Mar 27, 2026, 11:28 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
65d 15h
Affected: MEDICAID MINNESOTADPWMNUCARE MINNESOTA
Timeline · 1 update
  1. scheduled Mar 27, 2026, 11:28 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice March 19, 2026

HLTPM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Mar 19, 2026, 10:44 PM UTC
Resolved
Apr 20, 2026, 07:26 AM UTC
Duration
31d 8h
Affected: HLTPM
Timeline · 2 updates
  1. identified Mar 19, 2026, 10:44 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 07:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 19, 2026

HAPMC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Mar 19, 2026, 07:50 PM UTC
Resolved
Apr 20, 2026, 06:44 AM UTC
Duration
31d 10h
Affected: HAPMC
Timeline · 2 updates
  1. identified Mar 19, 2026, 07:50 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 06:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 12, 2026

MOLINA CONNECTICARE - Multiple Transactions - The issue impacting MLNCT claims submitted through Availity has been resolved. Availity has completed the required setup for non-direct submissions to SSI, and claims are now being successfully delivered to...

Detected by Pingoru
Mar 12, 2026, 09:11 PM UTC
Resolved
Jun 01, 2026, 03:01 PM UTC
Duration
80d 17h
Affected: MOLINA CONNECTICARE
Timeline · 2 updates
  1. scheduled Mar 12, 2026, 09:11 PM UTC

    We are seeing Professional Claims, Professional Encounters and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  2. scheduled Mar 12, 2026, 09:12 PM UTC

    We are seeing Professional Claims, Professional Encounters and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice March 6, 2026

DISTRICT OF COLUMBIA MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Mar 06, 2026, 09:14 AM UTC
Resolved
May 04, 2026, 12:28 AM UTC
Duration
58d 15h
Affected: DISTRICT OF COLUMBIA MEDICAID
Timeline · 2 updates
  1. identified Mar 06, 2026, 09:14 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 12:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 3, 2026

LOOMIS COMPANY - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Mar 03, 2026, 09:37 PM UTC
Resolved
May 13, 2026, 02:33 PM UTC
Duration
70d 16h
Affected: LOOMIS COMPANY
Timeline · 2 updates
  1. identified Mar 03, 2026, 09:37 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 13, 2026, 02:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 27, 2026

BCBSND_NEXTBLUE - Pharmacy Prior Authorization - The NextBlue prior authorization platform is currently experiencing technical issues. Please use the fax submission process outlined on the NextBlue Provider website until further notice.

Detected by Pingoru
Feb 27, 2026, 04:10 PM UTC
Resolved
Jun 11, 2026, 11:09 PM UTC
Duration
104d 6h
Affected: BCBSND_NEXTBLUE
Timeline · 2 updates
  1. identified Feb 27, 2026, 04:10 PM UTC

    Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  2. identified Mar 05, 2026, 05:30 PM UTC

    Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice February 15, 2026

TRICARE EAST - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Feb 15, 2026, 08:07 AM UTC
Resolved
Apr 20, 2026, 07:11 AM UTC
Duration
63d 23h
Affected: TRICARE EAST
Timeline · 3 updates
  1. identified Feb 15, 2026, 08:07 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Mar 05, 2026, 02:57 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Blank Response/E1:484 errors. Customers are receiving VT05_035/AR02/E1:484 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved Apr 20, 2026, 07:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 12, 2026

BCBSIL COMMUNITY HEALTH PLANS - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are currently unavailable.

Detected by Pingoru
Feb 12, 2026, 05:38 PM UTC
Resolved
Apr 20, 2026, 07:14 AM UTC
Duration
66d 13h
Affected: BCBSIL COMMUNITY HEALTH PLANS
Timeline · 3 updates
  1. identified Feb 12, 2026, 05:38 PM UTC

    We are seeing HCSR Outpatient Auth transactions failing with AV07 errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Mar 05, 2026, 03:27 PM UTC

    We are seeing HCSR Outpatient Auth transactions failing with Invalid Response errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved Apr 20, 2026, 07:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 9, 2026

KSRHI - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Feb 09, 2026, 06:47 PM UTC
Resolved
Jun 11, 2026, 06:17 PM UTC
Duration
121d 23h
Affected: KSRHI
Timeline · 1 update
  1. identified Feb 09, 2026, 06:47 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice February 6, 2026

Multiple Payers - CAREPLUS, 95092 - Multiple Transactions - Please ensure all applicable NPIs and TINs for your providers are saved to your organization by using the "Manage My Organization" feature. This will help prevent delays with authorization pro...

Detected by Pingoru
Feb 06, 2026, 03:24 PM UTC
Resolved
Jun 01, 2026, 03:01 PM UTC
Duration
114d 23h
Affected: 95092CAREPLUS
Timeline · 1 update
  1. scheduled Feb 06, 2026, 03:24 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice February 3, 2026

BS CALIFORNIA - Multiple Transactions - Please note this prior auth request may take up to two minutes to process your data and respond. Thank you for your patience while we optimize and enhance our performance.

Detected by Pingoru
Feb 03, 2026, 08:10 PM UTC
Resolved
Jun 11, 2026, 09:33 AM UTC
Duration
127d 13h
Affected: BS CALIFORNIA
Timeline · 1 update
  1. identified Feb 03, 2026, 08:10 PM UTC

    We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice January 27, 2026

BCBSIL COMMUNITY HEALTH PLANS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Jan 27, 2026, 01:15 PM UTC
Resolved
Apr 27, 2026, 06:32 AM UTC
Duration
89d 17h
Affected: BCBSIL COMMUNITY HEALTH PLANS
Timeline · 2 updates
  1. identified Jan 27, 2026, 01:15 PM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout/No Response Received errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 27, 2026, 06:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 23, 2026

DELTA DENTAL GEORGIA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Jan 23, 2026, 11:18 PM UTC
Resolved
May 04, 2026, 12:22 AM UTC
Duration
100d 1h
Affected: DELTA DENTAL GEORGIA
Timeline · 2 updates
  1. identified Jan 23, 2026, 11:18 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 12:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 17, 2026

BCBS NEW YORK WESTERN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Jan 17, 2026, 06:44 AM UTC
Resolved
Jun 10, 2026, 01:34 AM UTC
Duration
143d 18h
Affected: BCBS NEW YORK WESTERN
Timeline · 1 update
  1. identified Jan 17, 2026, 06:44 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice January 2, 2026

HEALTH SERVICES FOR CHIILDREN WITH SPECIAL NEEDS - Claim Status Inquiry - To search for a claim, you must enter the exact service dates used on the claim. The Start Date and End Date must match the claim’s actual dates of service - broad date ranges or...

Detected by Pingoru
Jan 02, 2026, 09:51 PM UTC
Resolved
Jun 09, 2026, 03:13 AM UTC
Duration
157d 5h
Affected: HEALTH SERVICES FOR CHIILDREN WITH SPECIAL NEEDS
Timeline · 1 update
  1. identified Jan 02, 2026, 09:51 PM UTC

    Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice December 23, 2025

TRICARE FOR LIFE - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Dec 23, 2025, 05:09 AM UTC
Resolved
Jun 04, 2026, 10:53 PM UTC
Duration
163d 17h
Affected: TRICARE FOR LIFE
Timeline · 2 updates
  1. identified Dec 23, 2025, 05:09 AM UTC

    We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Dec 24, 2025, 07:08 AM UTC

    We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice December 20, 2025

ACS BENEFIT SERVICES - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Dec 20, 2025, 12:12 AM UTC
Resolved
Jun 04, 2026, 10:53 PM UTC
Duration
166d 22h
Affected: ACS BENEFIT SERVICES
Timeline · 1 update
  1. identified Dec 20, 2025, 12:12 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice December 19, 2025

HIGHMARK SENIOR HEALTH COMPANY - Professional Claims - Professional Claims transactions are currently unavailable.

Detected by Pingoru
Dec 19, 2025, 09:10 PM UTC
Resolved
Jun 04, 2026, 04:57 PM UTC
Duration
166d 19h
Affected: HIGHMARK SENIOR HEALTH COMPANY
Timeline · 1 update
  1. identified Dec 19, 2025, 09:10 PM UTC

    We are seeing Professional Claims transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice December 18, 2025

TRICARE WEST - Claim Status Inquiry - Claim Status Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
Dec 18, 2025, 10:25 PM UTC
Resolved
Jun 04, 2026, 04:16 PM UTC
Duration
167d 17h
Affected: TRICARE WEST
Timeline · 1 update
  1. identified Dec 18, 2025, 10:25 PM UTC

    We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →