Availity incident
Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable...
Availity experienced a notice incident on July 22, 2026 affecting BCBS SOUTH CAROLINA and BCBS South Carolina and 1 more component, lasting 23d 1h. The incident has been resolved; the full update timeline is below.
Affected components
BCBS SOUTH CAROLINABCBS South CarolinaTRICARE WEST REGIONPGBA
Update timeline
- scheduled Jul 22, 2026, 10:10 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.