Authorize.Net Outage History

Authorize.Net is up right now

Pingoru has recorded 48 incidents for Authorize.Net: 38 in the last 12 months and 9 in the last 90 days.

Source: status.authorize.net

48incidents recorded
38last 12 months
9last 90 days
44 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Authorize.Net in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026546 of 720 (6%)
May 2026412 of 744 (2%)
June 2026418 of 720 (3%)
July 20263128 of 744 (17%)
August 20266347 of 744 (47%)
September 2026325 of 720 (4%)
October 202600 of 522 (0%)

Incidents, newest first

Notice September 13, 2026 CreateTransaction API calls Failing 34m Authorize.net API

Started Sep 13, 2026, 02:07 AM UTC· resolved Sep 13, 2026, 02:41 AM UTC

  1. resolved Sep 13, 2026, 04:05 AM UTC

    Authorize.net is aware of an issue that is currently affecting Authorize.net API services and has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 09/13/2026, 02:07 GMT Reported End Time: 09/13/2026, 02:41 GMT Next Update: No further updates, issue resolved. Impact: Clients may experience issues when processing transactions via the API. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26988612

  2. postmortem Sep 17, 2026, 09:05 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11996)

Read the full incident report →

Major September 7, 2026 API Connection/Endpoint Service Disruption 22h 23m Authorize.net API

Started Sep 07, 2026, 10:44 AM UTC· resolved Sep 08, 2026, 09:07 AM UTC

  1. investigating Sep 07, 2026, 10:44 AM UTC

    Authorize.net is aware of an issue that is currently affecting the Authorize.net API Service. We are investigating the cause and working urgently to resolve the issue. Impact: Clients may experience errors or delays when sending or receiving API requests, which could impact payment processing and transaction status updates. Reported Start Time: 05 September 2026, 12:37 GMT Next Update: When status changes or significant information is available. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26930042

  2. monitoring Sep 07, 2026, 12:39 PM UTC

    A fix has been implemented, and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated, and customers are now able to use the Authorize.net API Service as expected. Reported Start Time: 05 September 2026, 12:37 GMT Reported End Time: 07 September 2026, 12:12 GMT Next Update: When status changes or significant information is available. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26930042

  3. resolved Sep 08, 2026, 09:07 AM UTC

    The issue affecting the Authorize.net API Service has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 05 September 2026, 12:37 GMT Reported End Time: 07 September 2026, 12:12 GMT Impact: Customers are now able to use the Authorize.net API Service as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26930042

  4. postmortem Sep 11, 2026, 04:56 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report ](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11820)

Read the full incident report →

Minor September 2, 2026 Customer Invoicing Service Disruption 2h 28m Customer Invoicing

Started Sep 02, 2026, 03:43 PM UTC· resolved Sep 02, 2026, 06:12 PM UTC

  1. investigating Sep 02, 2026, 03:43 PM UTC

    Authorize.net is aware of an issue that is currently affecting Customer Invoicing services. We are investigating the cause and working urgently to resolve the issue. Impact: Users may be experiencing issues where paid invoices are not updating to a "Paid" status. Reported Start Time: 01 September 2026, 01:00 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26897126

  2. monitoring Sep 02, 2026, 04:52 PM UTC

    We have identified the issue affecting Customer Invoicing services and implemented a fix. We are closely monitoring to ensure the issue is resolved. Impact: Customer Invoicing processing has returned to normal. Reported Start Time: 01 September 2026, 01:00 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26897126

  3. resolved Sep 02, 2026, 06:12 PM UTC

    The issue affecting Authorize.net’s Customer Invoicing services has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 01 September 2026, 01:00 GMT Reported End Time: 02 September 2026, 16:45 GMT Impact: Customer Invoicing processing has returned to normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26897126

  4. postmortem Sep 04, 2026, 11:34 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11756)

Read the full incident report →

Minor August 20, 2026 API Connection/Endpoint - Server Integration Method (SIM) Relay Response Issue 1d 5h Server Integration Method (SIM)

Started Aug 20, 2026, 03:13 PM UTC· resolved Aug 21, 2026, 08:47 PM UTC

  1. investigating Aug 20, 2026, 03:13 PM UTC

    Authorize.net is aware of an issue that is currently affecting the Server Integration Method (SIM) Relay Response. We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue. Impact: Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment. Reported Start Time: 06 August 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26655163

  2. investigating Aug 20, 2026, 03:16 PM UTC

    Authorize.net is aware of an issue that is currently affecting the Server Integration Method (SIM) Relay Response. We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue. Impact: Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment. Reported Start Time: 01 July 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26655163

  3. identified Aug 20, 2026, 04:12 PM UTC

    Authorize.net has identified the issue affecting the Server Integration Method (SIM) Relay Response and we appreciate your patience as we work urgently to implement a mitigation. Impact: Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment. Reported Start Time: 01 July 2026 TBD Next Update:As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26655163

  4. resolved Aug 21, 2026, 08:47 PM UTC

    The issue affecting Server Integration Method (SIM) Relay Response Service has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 01 July 2026, 12:00 GMT Reported End Time: 21 August 2026, 18:30 GMT Impact: Customers are now able to use the Server Integration Method (SIM) with Relay Response Service as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

  5. postmortem Aug 24, 2026, 09:39 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/)

Read the full incident report →

Major August 15, 2026 API Connection/Endpoint Service Disruption - Sandbox Environment 1h 45m API Connection/Endpoints

Started Aug 15, 2026, 05:25 AM UTC· resolved Aug 15, 2026, 07:11 AM UTC

  1. investigating Aug 15, 2026, 05:25 AM UTC

    Authorize.net is aware of an issue that is currently affecting the Hosted Payment form service in Sandbox Environment. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants may experience issues completing payments through Sandbox hosted payment forms due to a CAPTCHA issue. Reported Start Time: 12 August 2026 3:00 PM GMT Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26757168

  2. resolved Aug 15, 2026, 07:11 AM UTC

    The issue affecting the Hosted Payment Form Service in Sandbox Environment has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 12 August 2026 3:00 PM GMT Reported End Time: 15 August 2026 6:45 AM GMT Impact: Customers are now able to use the Hosted Payment Form Service in Sandbox Environment as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26757168

Read the full incident report →

Major August 13, 2026 NAB EPX Processing Service Disruption 1d 1h NAB EPX

Started Aug 13, 2026, 05:32 PM UTC· resolved Aug 14, 2026, 07:13 PM UTC

  1. investigating Aug 13, 2026, 05:32 PM UTC

    Authorize.net is aware of an issue that is currently affecting the NAB Processor transaction processing. We have received confirmation from NABEPX that they are aware of the issue on their end and we are actively communicating with them to identify and resolve the issue. Impact: Merchants may encounter transactions returning RTC 20 on NABEPX processor during authorization. Reported Start Time: 13 August 2026, 16:07 GMT Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Incident #: INC26740172

  2. monitoring Aug 13, 2026, 06:18 PM UTC

    The issue affecting transactions processed through the NABEPX processor has been mitigated. Visa continues to monitor closely with NABEPX to confirm service stability and ensure the issue is fully resolved. Impact: Merchants may have encountered transactions returning RTC 20 on NABEPX processor during authorization. Reported Start Time: 13 August 2026, 16:07 GMT Reported End Time: 13 August 2026, 17:39 GMT Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26740172

  3. resolved Aug 14, 2026, 07:13 PM UTC

    The issue affecting NABEPX transaction processing has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Impact: Merchants are now able to process transactions on NABEPX processor as normal. Reported Start Time: 13 August 2026 16:07 GMT Reported End Time: 13 August 2026 17:39 GMT Impact: Merchants are now able to process transactions on NABEPX processor as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26740172

Read the full incident report →

Minor August 11, 2026 Simple Checkout Processing Service Disruption 41d 12h Simple Checkout

Started Aug 11, 2026, 11:09 PM UTC· resolved Sep 22, 2026, 11:57 AM UTC

  1. investigating Aug 11, 2026, 11:09 PM UTC

    Authorize.net is aware of an issue that is currently affecting Simple Checkout processing. We are investigating the cause and working urgently to resolve the issue. Impact: Clients using Simple Checkout may see unexpected processing volumes. Reported Start Time: 03 August 2026, 21:14 GMT Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

  2. investigating Aug 13, 2026, 07:25 PM UTC

    Authorize.net continues to investigate the cause and working urgently to resolve the issue. For the time being, users are advised to enable Advanced Fraud Detection Suite filters to identify any suspicious transaction activity with a filter action of Do Not Authorize and Hold For Review. (Enhanced AVS, Enhanced CCV, Daily Velocity, Hour Velocity, Amount). Reported Start Time: 03 August 2026, 21:14 GMT Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

  3. monitoring Aug 20, 2026, 07:01 PM UTC

    Authorize.net has implemented backend changes to mitigate the issue affecting the Simple Checkout service. We are continuing to monitor the Simple Checkout service for discrepancies and will provide updates until the issue has been resolved. Impact: The issue has been mitigated and customers are now able to use the Simple Checkout service as expected Reported Start Time: 03 August 2026, 21:14 GMT Reported End Time: 20 August 2026 19:00 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

  4. resolved Sep 22, 2026, 11:57 AM UTC

    The issue affecting Simple Checkout services has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 03 August 2026, 21:14 GMT Reported End Time: 20 August 2026, 19:00 GMT Impact: Customers are now able to use Simple Checkout services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

Read the full incident report →

Major August 8, 2026 Vantiv Service Disruption 10h 40m Vantiv

Started Aug 08, 2026, 06:19 PM UTC· resolved Aug 09, 2026, 04:59 AM UTC

  1. investigating Aug 08, 2026, 06:19 PM UTC

    Authorize.net is aware of an issue that is currently affecting Vantiv transaction processing. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience delays, intermittent errors, or transaction failures for payment-related services. Reported Start Time: 08 August 2026, 21:14 GMT Next Update: As status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

  2. investigating Aug 08, 2026, 10:33 PM UTC

    Authorize.net continues to investigate the issue that is currently affecting Vantiv transaction processing. Impact: Users may experience delays, intermittent errors, or transaction failures for payment-related services. Reported Start Time: 03 August 2026, 21:14 GMT Next Update: As status changes Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

  3. monitoring Aug 09, 2026, 03:18 AM UTC

    A fix has been implemented for the issue affecting Vantiv transaction processing and we are monitoring closely to ensure the issue is resolved. Impact: The issue impacting Vantiv transaction processing has been mitigated. Reported Start Time: 21:14 GMT on August 03, 2026 Reported End Time: 02:43 GMT on August 09, 2026 Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

  4. resolved Aug 09, 2026, 04:59 AM UTC

    The issue affecting Vantiv transaction processing has now been fully resolved. Reported Start Time: 21:14 GMT on August 03, 2026 Reported End Time: 01:15 GMT on August 09, 2026 Impact: Users are now able to use Vantiv transaction processing as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

Read the full incident report →

Minor July 23, 2026 Authorize.net Corporate and Support Websites Service Disruption 3h 16m Corporate Site, Support Center

Started Jul 23, 2026, 06:11 PM UTC· resolved Jul 23, 2026, 09:28 PM UTC

  1. investigating Jul 23, 2026, 06:11 PM UTC

    Authorize.net is aware of an issue that is currently affecting the functionality of Corporate and Support Web Sites. We are investigating the cause and working urgently to resolve the issue. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Impact:Support Center users may experience delays when creating cases, posting comments, and using chat functionality. Reported Start Time: 13:30 GMT, 23 July 2026 Next Update: As status changes Incident #: INC26537088

  2. resolved Jul 23, 2026, 09:28 PM UTC

    The issue affecting the functionality of Corporate and Support Web Sites has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 19:25 GMT, 23 July 2026 Reported End Time: 06:26 GMT 23 July 2026 Impact:: Support Center users may have experienced delays when creating cases, posting comments, and using chat functionality. The issue has been resolved, and all services are now operating normally. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26537088

  3. postmortem Jul 30, 2026, 12:33 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11451)

Read the full incident report →

Major July 12, 2026 PINT, MINT, mPOS and Windows App Login Issues 2h 39m Access/Login - Merchant Interface/Portal, Access/Login - Mobile Point of Sale (mPOS), Access/Login - Partner Interface/Portal, Access/Login - Windows App

Started Jul 12, 2026, 03:42 AM UTC· resolved Jul 12, 2026, 06:21 AM UTC

  1. investigating Jul 12, 2026, 03:42 AM UTC

    Authorize.net is aware of an issue that is currently affecting the login process for Merchant and/or Partner Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant and/or Partner Interface. Reported Start Time: July 12th, 2:15 AM GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

  2. investigating Jul 12, 2026, 04:08 AM UTC

    After further investigation, more impact had been identified. This include mPOS and Windows App. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Mulitples Portal Interface. Reported Start Time: July 12th, 2:15 AM GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center

  3. identified Jul 12, 2026, 04:27 AM UTC

    Partial recovery has been done and mPOS and Windows App is working as expected. We have identified the issue affecting the issue of the Merchant and Partner Interface. We appreciate your patience as we work urgently to implement a mitigation. Impact: Users may experience login issues with Merchant and/or Partner Interface. Reported Start Time: July 12th, 2:15 AM GMT Next Update: When status changes or new available is available We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26406379

  4. monitoring Jul 12, 2026, 05:02 AM UTC

    The issue affecting multiple portal Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: July 12th, 2:15 AM GMT Impact: Customers are now able to use all relevant portal Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26406379

  5. resolved Jul 12, 2026, 06:21 AM UTC

    The issue affecting multiple portal Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: July 12th, 2:15 AM GMT Reported End Time: July 12th 04:13 AM GMT Impact: Customers are now able to use all relevant portal Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26406379

  6. postmortem Aug 04, 2026, 10:46 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [link](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11463).

Read the full incident report →

Notice July 3, 2026 Transaction Management - Merchant Interface/Portal Service Disruption 3h 14m Transaction Management/Search - Merchant Interface/Portal

Started Jul 03, 2026, 12:00 PM UTC· resolved Jul 03, 2026, 03:14 PM UTC

  1. resolved Jul 03, 2026, 04:05 PM UTC

    Authorize.net was made aware of an issue that affected the transaction management for Merchant Interface/Portal. The issue has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 03 July 2026, 12:00 GMT Reported End Time: 03 July 2026, 15:14 GMT Impact: Clients experienced issues with the transaction search feature within Merchant Interface/Portal. Some processed transactions were not displaying in MINT. Customers are now able to use the Merchant Interface/Portal as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26319079

  2. postmortem Jul 07, 2026, 08:42 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [link](https://support.authorize.net/).

Read the full incident report →

Major June 30, 2026 Vantiv Refund Settlement Issue 5d 11h Vantiv

Started Jun 30, 2026, 02:41 PM UTC· resolved Jul 06, 2026, 01:53 AM UTC

  1. investigating Jun 30, 2026, 02:41 PM UTC

    Authorize.net is aware of an issue that is currently affecting Vantiv refund settlement processing. We are investigating the cause and working urgently to resolve the issue. Impact: This issue is impacting the settlement of refund transactions processed through Vantiv. Reported Start Time: 24 June 2026 06:42 GMT Next Update: As status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26273914

  2. investigating Jun 30, 2026, 02:43 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 01, 2026, 02:52 PM UTC

    A fix has been implemented and we are monitoring closely to ensure the issue is fully resolved. Impact: This issue impacted the settlement of refund transactions processed through Vantiv. Reported Start Time: 24 June 2026 06:42 GMT Reported End Time: 1 July 2026 03:10 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26273914

  4. resolved Jul 06, 2026, 01:53 AM UTC

    The issue affecting the Vantiv refund settlement processing has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 24 June 2026 06:42 GMT Reported End Time: 1 July 2026 03:10 GMT Impact: Issue resolved. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26273914

  5. postmortem Jul 06, 2026, 03:33 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11360)

Read the full incident report →

Minor June 19, 2026 Sandbox and Partner Interface Access Issue 1h 45m Portals

Started Jun 19, 2026, 01:35 AM UTC· resolved Jun 19, 2026, 03:21 AM UTC

  1. investigating Jun 19, 2026, 01:35 AM UTC

    Authorize.net is aware of an issue that is currently affecting the login process for Sandbox and Partner Login. We are investigating the cause and working urgently to resolve the issue. Impact: There is an issue with the Sandbox login where users are unable to log in after entering their credentials. The page continues to load and redirects to https://demo.authorize.net/ebc2/login. This issue is also occurring with the Partner login for Sandbox accounts. Reported Start Time: 21:42 GMT on 06/18/2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26114283

  2. resolved Jun 19, 2026, 03:21 AM UTC

    The issue affecting the Sandbox and Partner Login has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 21:42 GMT on 06/18/2026 Reported End Time: 01:36 GMT on 06/19/2026 Impact: Users are now able to login to Sandbox as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: CYBSPS-5918 & INC26114283

  3. postmortem Jun 22, 2026, 08:57 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [link.](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11256)

Read the full incident report →

Notice June 4, 2026 Authorize.net API Issue 6h 52m Authorize.net API

Started Jun 04, 2026, 10:37 AM UTC· resolved Jun 04, 2026, 05:30 PM UTC

  1. investigating Jun 04, 2026, 10:37 AM UTC

    Authorize.net is aware of an issue that is currently affecting Authorize.net API. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with Authorize.net API connectivity. Reported Start Time: 04 June 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

  2. investigating Jun 04, 2026, 11:43 AM UTC

    Authorize.net is aware of an issue that is currently affecting some Authorize.Net API transactions. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with some API transactions returning an invalid response code. Reported Start Time: 04 June 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

  3. monitoring Jun 04, 2026, 12:24 PM UTC

    A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and Authorize.Net API transactions are now working as expected. Reported Start Time: 04 June 2026, 05:50 GMT Reported End Time: 04 June 2026, 11:56 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

  4. resolved Jun 04, 2026, 05:30 PM UTC

    The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 04 June 2026 5:50 GMT Reported End Time: 04 June 2026 11:40 GMT Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

  5. postmortem Jun 09, 2026, 11:33 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10757)

Read the full incident report →

Notice May 22, 2026 Settlement/Batching - Disruption 2h 15m Global Payments North America (GPN)

Started May 22, 2026, 04:19 AM UTC· resolved May 22, 2026, 06:35 AM UTC

  1. monitoring May 22, 2026, 04:19 AM UTC

    Authorize.net was aware of an issue that affected settlement/batching for Global Payments North America (GPN). The issue has been mitigated. We are monitoring closely to ensure the issue is resolved. Impact: Customers may have experienced funding settlement issues. Reported Start Time: 21 May 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25686181

  2. resolved May 22, 2026, 06:35 AM UTC

    The issue affecting settlement/batching for Global Payments North America (GPN) has now been fully resolved. No SLA had been missed due to this incident. Reported Start Time: 05/21/2026 Reported End Time: 05/22/2026 Impact: The issue impacting settlement funding has been fully resolved. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25686181

Read the full incident report →

Minor May 13, 2026 NA Processor Service Disruption 1h 2m Vantiv

Started May 13, 2026, 01:56 PM UTC· resolved May 13, 2026, 02:59 PM UTC

  1. investigating May 13, 2026, 01:56 PM UTC

    Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. Impact: This may impact some Visa cardholders' ability to make payments. We are investigating the cause and working urgently to resolve the situation. Reported Start Time: 13 May 2026, 08:47 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25541234

  2. resolved May 13, 2026, 02:59 PM UTC

    The issue that prevented certain transactions from being processed has now been fully resolved. Authorize.Net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 13 May 2026, 08:47 GMT Reported End Time: 13 May 2026, 14:38 GMT Impact: Customers are now able to use services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC25541234

Read the full incident report →

Major May 9, 2026 Merchant and Partner Interface Access Issue 4h 15m Access/Login - Merchant Interface/Portal, Access/Login - Partner Interface/Portal

Started May 09, 2026, 10:49 AM UTC· resolved May 09, 2026, 03:05 PM UTC

  1. investigating May 09, 2026, 10:49 AM UTC

    Authorize.net is aware of a service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.

  2. investigating May 09, 2026, 10:51 AM UTC

    Authorize.net is aware of an issue that is currently affecting the login process for Merchant and Partner Interfaces We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant and Partner Interfaces. Reported Start Time: 9 May 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: TBD

  3. monitoring May 09, 2026, 11:02 AM UTC

    A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected. Reported Start Time: 9 May 2026 Reported End Time: 9 May 2026 Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25477441

  4. resolved May 09, 2026, 03:05 PM UTC

    The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 9 May 2026 09:03 GMT Reported End Time: 9 May 2026 10:52 GMT Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25477441

  5. postmortem May 15, 2026, 12:43 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [Link](https://support.authorize.net/).

Read the full incident report →

Major May 5, 2026 Sandbox Account Creation - Service Disruption 4h 20m Developer Center

Started May 05, 2026, 09:23 AM UTC· resolved May 05, 2026, 01:43 PM UTC

  1. investigating May 05, 2026, 09:23 AM UTC

    Authorize.net is aware of an issue that is currently affecting Sandbox Account creation process. Users may receive an error message stating: “The sandbox is experiencing technical difficulties. Please try to create a test account in a few minutes.” We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with creating Sandbox accounts within the Developer Center. Reported Start Time: 5 May 2026, 07:57 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25405313

  2. resolved May 05, 2026, 01:43 PM UTC

    The issue affecting the Sandbox Account creation process has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 05 May 2026, 07:57 GMT Reported End Time: 05 May 2026, 12:34 GMT Impact: Users are now able to use the Sandbox Account creation process as normal. Next Update: No further updates, issue is resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25405313

  3. postmortem May 05, 2026, 11:29 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10486)

Read the full incident report →

Minor April 26, 2026 Accept Suite API - Service Disruption 5h 30m Accept Suite

Started Apr 26, 2026, 04:30 AM UTC· resolved Apr 26, 2026, 10:01 AM UTC

  1. investigating Apr 26, 2026, 04:30 AM UTC

    Authorize.net is aware of an issue that is currently affecting transaction processing using Accept Suite API services. We are investigating the cause and working urgently to resolve the issue. Reported Start Time: 8:00 AM GMT on 25 April 2026 Impact: Users may experience OTS Token errors when transactions are getting created using Accept Suite API. This is only affecting Accept suite endpoints that generates the tokens needed for the requests. Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25231888

  2. monitoring Apr 26, 2026, 05:40 AM UTC

    We have identified the issue, a fix has been implemented, and we are monitoring closely to ensure the issue is resolved. Reported Start Time: 8:00 AM GMT on 25 April 2026 Impact: Users may have experienced OTS Token errors when transactions were created using Accept Suite API. The issue only affected Accept suite endpoints that generates the tokens needed for the requests. Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25231888

  3. resolved Apr 26, 2026, 10:01 AM UTC

    The issue affecting the Accept Suite API services has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 25 April 2026 07:35 GMT Reported End Time: 26 April 2026 02:27 GMT Impact: Customers are now able to use the Accept Suite API services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC25231888

  4. postmortem May 15, 2026, 11:43 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [Link](https://support.authorize.net/).

Read the full incident report →

Minor April 20, 2026 Ask ANET Service Disruption 21h 39m Access/Login - Merchant Interface/Portal

Started Apr 20, 2026, 07:34 AM UTC· resolved Apr 21, 2026, 05:14 AM UTC

  1. investigating Apr 20, 2026, 07:34 AM UTC

    Authorize.net is aware of an issue that is currently affecting the Ask ANET tool for Merchant Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 18 April 2026 08:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

  2. identified Apr 20, 2026, 08:36 AM UTC

    Authorize.net continues to work urgently to resolve the issue that is currently affecting the Ask ANET tool for Merchant Interface. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 18 April 2026 08:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

  3. identified Apr 20, 2026, 10:16 AM UTC

    Authorize.net remains working urgently to resolve the issue that is currently affecting the Ask ANET tool for Merchant Interface. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 17 April 2026. 22:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

  4. identified Apr 20, 2026, 09:25 PM UTC

    Authorize.net teams continue with their efforts to resolve the issue that is currently affecting the Ask ANET tool for Merchant Interface. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 17 April 2026. 22:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

  5. resolved Apr 21, 2026, 05:14 AM UTC

    The issue affecting the Ask ANET tool for Merchant Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 17 April 2026. 22:19 GMT Reported End Time: 21 April 2026. 00:58 GMT Impact: Customers are now able to use Ask ANET for Merchant Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

  6. postmortem Apr 24, 2026, 01:55 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [here](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10557)

Read the full incident report →

Minor April 10, 2026 Payment Services Impact 3h 27m Authorize.net API

Started Apr 10, 2026, 10:26 PM UTC· resolved Apr 11, 2026, 01:53 AM UTC

  1. investigating Apr 10, 2026, 10:26 PM UTC

    Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. We are investigating the cause and working urgently to resolve the situation. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants may be experiencing a rise in customers being unable to complete their transactions, which could result in an increased number of abandoned purchases. Reported Start Time: 10 April 2026 at 20:15 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24995693

  2. investigating Apr 10, 2026, 11:10 PM UTC

    Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. We continue investigating the cause and working urgently to resolve the situation. Impact: Merchants may be experiencing a rise in customers being unable to complete their transactions, which could result in an increased number of abandoned purchases. Reported Start Time: 10 April 2026 at 20:15 GMT Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24995693

  3. identified Apr 10, 2026, 11:31 PM UTC

    We have identified the issue affecting the performance of the Authorize.API Impact: Merchants may be experiencing a rise in customers being unable to complete their transactions, which could result in an increased number of abandoned purchases. Reported Start Time: 10 April 2026 at 20:15 GMT Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24995693

  4. monitoring Apr 11, 2026, 01:28 AM UTC

    A fix has been implemented, and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the API as expected. Reported Start Time: 10 April 2026 at 20:15 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24995693

  5. resolved Apr 11, 2026, 01:53 AM UTC

    The issue affecting the Authorize.net API has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 10 April 2026 at 20:15 GMT Reported End Time: 11 April 2026 at 00:15 GMT Impact: customers are now able to use the API as expected. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24995693

  6. postmortem Apr 14, 2026, 09:44 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [Post Incident Report.](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10497)

Read the full incident report →

Minor April 8, 2026 Webhooks Payment Event 4h 16m Webhooks

Started Apr 08, 2026, 03:03 PM UTC· resolved Apr 08, 2026, 07:20 PM UTC

  1. investigating Apr 08, 2026, 03:03 PM UTC

    Authorize.net is aware of an issue that is currently affecting some Transaction Details on Webhooks Payment Event where certain details are missing. We were able to reproduce the issue and confirmed that the missing fields are as follows: 1. Correct response code 2. Amount 3. Transaction ID We are investigating the cause and working urgently to resolve the issue. Impact: merchant may notice that certain details are missing from webhook notifications. Reported Start Time: 8 April 2026 00:51 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC24951045

  2. identified Apr 08, 2026, 05:25 PM UTC

    We have identified the issue affecting some Transaction Details on Webhooks Payment Event where certain details are missing. We appreciate your patience as we work urgently to implement a mitigation. Impact: Merchants may notice that certain details are missing from webhook notifications. Reported Start Time: 8 April 2026 00:51 GMT Next Update: When current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24951045

  3. resolved Apr 08, 2026, 07:20 PM UTC

    The issue affecting some Transaction Details on Webhooks Payment Event has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 7 April 2026 at 20:00 GMT Reported End Time: 8 April 2026 at 18:22 GMT Impact: Webhook notifications are processing as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24951045

  4. postmortem Apr 09, 2026, 08:25 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [here](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10480)

Read the full incident report →

Critical March 27, 2026 Merchant Email Receipt - Service Disruption 8h 7m Authorize.net API

Started Mar 27, 2026, 12:03 AM UTC· resolved Mar 27, 2026, 08:10 AM UTC

  1. investigating Mar 27, 2026, 12:03 AM UTC

    Authorize.net is aware of an issue that is currently affecting the Merchant email receipts. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience missing information in the Merchant Email receipts. Reported Start Time: 25 March 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC24780860

  2. investigating Mar 27, 2026, 12:58 AM UTC

    We continue to investigate the issue affecting the Merchant email receipts, and we appreciate your patience as we work urgently to implement a mitigation. Impact: Users may experience missing information in the Merchant Email receipts. Reported Start Time: 25 March 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC24780860

  3. identified Mar 27, 2026, 01:48 AM UTC

    We have identified the issue affecting the Merchant Email receipts, and we appreciate your patience as we work urgently to implement a mitigation. Impact: Users may experience missing information in the Merchant Email receipts. Reported Start Time: 25 March 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC24780860

  4. resolved Mar 27, 2026, 08:10 AM UTC

    The issue affecting the Merchant Email receipts has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 25 March 2026 15:30 GMT Reported End Time: 26 March 2026 04:40 GMT Impact: Customers are now able to use the Merchant Email receipts. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24780860

  5. postmortem Mar 30, 2026, 05:52 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10403)

Read the full incident report →

Minor March 25, 2026 Service Disruption - Processing transactions in Accept Payments in MINT 2.0 1h 21m Virtual Terminal

Started Mar 25, 2026, 12:48 PM UTC· resolved Mar 25, 2026, 02:10 PM UTC

  1. identified Mar 25, 2026, 12:48 PM UTC

    Authorize.net is aware of an issue that is currently affecting customer transactions. We have identified the cause and working urgently to resolve the issue. Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification. Reported Start Time: 23 March 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24750967

  2. identified Mar 25, 2026, 01:50 PM UTC

    We are continuing to work on a fix for this issue. Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification. Reported Start Time: 23 March 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24750967

  3. resolved Mar 25, 2026, 02:10 PM UTC

    The issue affecting Processing transactions in Accept Payments in MINT 2.0 has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 23 March 2026 14:00 GMT Reported End Time: 25 March 2026 13:45 GMT Impact: Authorize only transactions are being processed as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24750967

  4. postmortem Mar 26, 2026, 11:00 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [Here](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10392)

Read the full incident report →

Minor March 12, 2026 Authorize.Net 2.0 Interface Issues 1h 56m Add/Manage Merchant - Partner Interface/Portal

Started Mar 12, 2026, 07:12 PM UTC· resolved Mar 12, 2026, 09:09 PM UTC

  1. investigating Mar 12, 2026, 07:12 PM UTC

    We are performing proactive maintenance within the Authorize.Net 2.0 interface. As part of this work, the ability to edit other users in the 2.0 interface is temporarily restricted. Adding users, deleting users, and editing your own profile information remain available and unaffected. This behavior went into effect at 2:15 PM ET. We are actively working to complete this maintenance and will provide updates as full functionality is restored. Impact: Users may experience issues with the Authorize.Net 2.0 Interface. Reported Start Time: 12 March 2026 on 18:15 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: IRMS272640

  2. identified Mar 12, 2026, 08:11 PM UTC

    Teams continue to perform proactive maintenance within the Authorize.Net 2.0 interface, temporarily restricting the ability to edit other users in the 2.0 interface. Adding users, deleting users, and editing your own profile information remain available and unaffected. We are actively working to complete this maintenance and will provide updates as full functionality is restored. Impact: Users may experience issues with the Authorize.Net 2.0 Interface. Reported Start Time: 12 March 2026 at 18:15 GMT Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:</b IRMS272640

  3. resolved Mar 12, 2026, 09:09 PM UTC

    The issue affecting the Authorize.Net 2.0 Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 12 March 2026 at 18:15 GMT Reported End Time: 12 March 2026 at 22:47 GMT Impact: Customers are now able to use the Authorize.Net 2.0 Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: IRMS272640

  4. postmortem Mar 17, 2026, 05:34 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10315)

Read the full incident report →