Authorize.Net incident
API Connection/Endpoint Service Disruption
Authorize.Net experienced a major incident on September 7, 2026 affecting Authorize.net API, lasting 22h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 07, 2026, 10:44 AM UTC
Authorize.net is aware of an issue that is currently affecting the Authorize.net API Service. We are investigating the cause and working urgently to resolve the issue. Impact: Clients may experience errors or delays when sending or receiving API requests, which could impact payment processing and transaction status updates. Reported Start Time: 05 September 2026, 12:37 GMT Next Update: When status changes or significant information is available. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26930042
- monitoring Sep 07, 2026, 12:39 PM UTC
A fix has been implemented, and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated, and customers are now able to use the Authorize.net API Service as expected. Reported Start Time: 05 September 2026, 12:37 GMT Reported End Time: 07 September 2026, 12:12 GMT Next Update: When status changes or significant information is available. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26930042
- resolved Sep 08, 2026, 09:07 AM UTC
The issue affecting the Authorize.net API Service has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 05 September 2026, 12:37 GMT Reported End Time: 07 September 2026, 12:12 GMT Impact: Customers are now able to use the Authorize.net API Service as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26930042
- postmortem Sep 11, 2026, 04:56 AM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report ](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11820)