api.video experienced a critical incident on September 2, 2025 affecting Video On Demand, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Video On Demand
Update timeline
- investigating Sep 02, 2025, 04:33 PM UTC
We are currently experiencing issues on our storage facility. Investigation ongoing Impacted services : - Vod Ingest - Vod delivery
- monitoring Sep 02, 2025, 06:13 PM UTC
Issue has been identified a fix is under test. Service is back. we will continue to monitor.
- resolved Sep 02, 2025, 06:21 PM UTC
The storage has fully recover. The VOD ingest and delivery service are operational since 18:09 UTC.